Which iOS app should I use to send messages and photos to someone in jail?

Securus Mobile is the primary iOS application for communicating with incarcerated individuals in facilities that utilize the Securus Technologies system. The app serves as a controlled portal for sending text messages, sharing approved photos, and, in supported locations, scheduling and conducting video visits. For families separated by incarceration, this provides a critical, if imperfect, digital lifeline. A key feature is the integrated message center, which archives conversations and allows users to purchase message bundles. The photo sharing function includes a review process to ensure content adheres to facility rules, which adds a delay but is a necessary step for security. User reviews consistently highlight the app's reliability for text-based communication, with many stating it is vastly preferable to having no contact at all. However, feedback also points to occasional performance issues, such as sluggish loading times, and some users report frustrations with the separate phone call service's connectivity. The cost structure, involving prepaid accounts and per-message or visitation fees, is a significant consideration for regular use. Despite its functional interface and essential service, the experience is heavily dependent on the specific facility's infrastructure and rules.