For a real-world scenario, consider needing to find a new primary care physician after moving to a new city. Within the app, users can search by location, specialty, and even languages spoken. Each listing typically includes contact information, address, and sometimes patient ratings. A significant strength is how the directory integrates directly with the user's plan information, ensuring accuracy. However, some user reviews indicate that provider information, such as whether a practice is accepting new patients, can occasionally be outdated, suggesting a manual confirmation call is still a prudent step.
The app also supports practical features like saving favorite providers for quick future access and getting directions via integrated maps. While its utility is largely confined to those with Devoted Health plans, for those members, it consolidates a traditionally fragmented research process into a single, mobile tool.
Key Features
"Had to find a dermatologist fast while traveling. Opened MyDevoted, searched the area, and found a covered clinic a few miles away. Booked an appointment through the app link. Took the stress right out of it."
★★★★★Verified User Review