However, this integration has notable limitations that are a frequent source of user complaints. The experience differs sharply between the free, ad-supported tier and the paid Music Unlimited subscription. Non-subscribers face significant restrictions, most notably an inability to play their uploaded music in a custom order or use shuffle mode for specific song lists—a pain point clearly expressed in many reviews. The app's organizational tools, like the ability to create multiple personal libraries (e.g., 'Oldies,' 'Workout Mix'), are a strength for managing large collections. While the playback experience for uploaded files won't match the Ultra HD or Dolby Atmos quality available for streaming certain tracks, the convenience of a unified library is a significant draw for users with existing digital collections.
Key Features
"I can't even listen to MY MUSIC by song without having Amazon unlimited. That is some b.s. since I paid for the music I should be able to shuffle if I want to."
★★★★★Verified User Review