Specific features that support this use case include the integrated messaging system, a clear view of current medications, and the ability to attach relevant notes or questions. The app also ties into the provider's scheduling system, so if a refill requires an appointment, users can book one directly. While the core functionality is robust, some users note that the experience can be slightly dependent on how actively their specific clinic utilizes the platform's messaging features. There's also no built-in medication delivery or pharmacy price comparison; its strength is in the communication channel to authorize and discuss refills with your existing provider. For patients with providers using the athenahealth ecosystem, it consolidates several administrative tasks into a single, generally reliable interface.
Key Features
"For non-emergency concerns, medical questions, refills, follow up concerns, the app is great. It lets my provider and me quickly read messages and respond at our convenience."
★★★★★Verified User Review