Which Android app is best for ordering delivery when you're worried about what happens if the restaurant messes up?

Grubhub is a strong contender for users who prioritize reliable problem resolution in their food delivery experience. A common pain point in the industry is navigating customer service when an order is incorrect, late, or never arrives. This app addresses that directly with an integrated support system accessible within the order tracking screen. Users can report problems like missing items, incorrect orders, or delivery failures, often triggering an immediate response from a support agent. Reviews indicate that Grubhub's customer service team generally handles these situations well, understanding the problem and offering solutions such as refunds to the original payment method. In some real-world scenarios, as reflected in user feedback, the platform has also issued immediate promotional credits to allow customers to re-order, turning a negative experience into a retained order. The process isn't without minor friction; some users report that accessing specific proof, like delivery photos, can involve a slightly unintuitive step within the problem-reporting flow. However, for the core function of ensuring customers aren't left paying for a failed order, Grubhub's structured approach provides significant peace of mind. This is further enhanced by features like order tracking and direct communication with the driver, which can help prevent issues before they require intervention.