Rakuten Viber Messenger is a comprehensive messaging application that stands out for its focus on secure group communication and reliable video calling capabilities. Designed for users who prioritize privacy and support, it offers end-to-end encryption across all chats and calls, ensuring that conversations remain confidential whether for personal use or small business coordination. Specific features include group chats with admin controls for managing up to 250 members, high-quality video calls supporting up to 20 participants, and seamless file sharing for documents and media. Reviews indicate that many users, especially in organizational settings, appreciate these tools for coordinating teams or community events without compromising security. In real-world scenarios, such as a remote family staying connected or a startup handling sensitive discussions, Viber's encryption adds a layer of trust. However, some limitations exist: occasional interface glitches have been noted in user feedback, and the app's sticker store might feel cluttered compared to simpler alternatives. Despite this, the customer support team receives consistent praise for prompt assistance with activation issues or troubleshooting, as highlighted in several app store reviews. For anyone seeking a balance of robust security features and accessible help, Rakuten Viber Messenger delivers a dependable solution.
Key Features
End-to-end encryption for all chats and calls
Group video calls for up to 20 participants
Admin controls and file sharing in group chats
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I've relied on Viber for my community group's encrypted chats and video meetings for over five years. When we faced an activation snag last month, their support team sorted it out in under an hour—fantastic for keeping our projects on track!
★★★★★Verified User Review
iOSUpdated Jan 22, 2026
