Performance can vary depending on the specific facility's infrastructure and the user's own internet speed. Reviews indicate that while the core functionality is reliable for many, some users encounter occasional bugs with session initialization or audio synchronization. The cost structure is also a point of consideration; visitation sessions are paid services, with rates set by the individual correctional facility, not the app developer. Support documentation within the app is fairly comprehensive, guiding users through setup and troubleshooting common connection issues. For maintaining family bonds where distance or logistics are a barrier, GettingOut Visits serves a specific and necessary purpose within the constraints of the correctional system's technological allowances.
Key Features
Being able to see my brother every week from across the state has been a lifeline for us. The app is simpleโbook a time, get a reminder, and tap to join. The video quality is decent enough.
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