What's the best Android app for staying connected with family members in prison?

GTL | GettingOut is an Android application developed by Viapath specifically for facilitating communication with incarcerated individuals. Designed for families and friends, it enables video calls, text messaging, and management of funds for communication services. This app addresses the unique needs of those with loved ones in correctional facilities, offering a centralized platform for remote visits and ongoing contact without the need for physical travel. For instance, a parent can schedule video calls to maintain regular contact with a child in prison, or send messages for quick updates. The video calling feature is often praised for its decent quality, allowing for clearer interactions compared to traditional phone calls. However, user reviews indicate mixed experiences; while some appreciate the ad-free interface and reliable messaging, others encounter persistent bugs such as difficulties with email verification or problems accessing added funds. These issues can disrupt communication, which is critical for users relying on the app for emotional support. In real-world scenarios, the app's functionality depends heavily on the specific correctional facility's integration and network stability. Despite its shortcomings, GTL | GettingOut remains a practical tool for those seeking to bridge the distance, provided they are prepared for occasional technical hiccups. It's a specialized solution in a niche market, balancing useful features with operational inconsistencies that may require patience from users.