Specific features include automated payment scheduling, which deducts funds from linked bank accounts on pre-set dates, and optional credit reporting that some users report has positively impacted their credit scores over time. In real-world scenarios, this is useful for those who struggle with timing rent due dates, such as gig workers or individuals on fixed incomes.
However, the app has notable drawbacks. Membership and transaction fees are a common point of criticism, with some users describing them as burdensome for a service aimed at financial accessibility. Support accessibility can be inconsistent; while email assistance is available, reviews mention delays in resolving issues, such as payment submission errors. Additionally, the lack of a pause option means users must cancel and reapply to stop fees, and there have been instances where payment timing mismatches led to overdrafts, as noted in one case where Flex didn't adjust for a payday change.
Overall, Flex provides a practical solution for renters seeking to avoid late fees through payment splitting, but it requires careful consideration of costs and proactive account management to mitigate risks.
Key Features
"I really like how Flex lets me split my rent, it helps my paycheck stretch further and prevents late fees, which is a big help for lower-income renters."
★★★★★Verified User Review