Specific features include end-to-end encrypted video calls, a straightforward interface for joining sessions, and compatibility with various Android devices. However, user feedback highlights occasional audio imperfections. For instance, some reports mention that speaker control options are limited, forcing reliance on phone speakers during video calls, and sound quality can dip after handling incoming calls mid-session. These quirks, while not universal, may affect call clarity in certain scenarios. Despite this, the app remains a practical choice for its reliability in core functions, making it suitable for regular therapy or medical check-ins. Providers using SimplePractice's platform benefit from seamless integration, but patients should be aware of potential audio tweaks needed for optimal experience.
Key Features
"Overall I've been happy with telehealth! it connects easily and often the quality is great. however sometimes the sound is a bit quiet or off, for example, someone calls me during a session, I hang up, and then the audio is affected and quieter. Other than little moments like that, I find it easy to use and very helpful and reliable in various locations (at home, in a car, outside...) for my weekly therapy sessions."
★★★★★Verified User Review