A standout feature noted in reviews is the 'flip' function, which permits users to seamlessly transfer an ongoing call between their desk phone and the mobile app without dropping the connection. This is particularly useful for someone who starts a call at their desk but needs to continue it while heading out. Audio quality is consistently reported as clear, which is critical for client conversations. The app is also efficient with data, functioning reliably on varied internet connections, and supports calling to international numbers under the business plan.
However, its utility is inherently tied to an organization's subscription to GoTo's business services, so it is not a standalone consumer product. Some users might find the interface straightforward but basic compared to more feature-rich communication suites. For the specific use case of separating work and personal calls with official business numbers, GoTo provides a focused and effective solution.
Key Features
"I love how easy it is to flip between my desk phone to my mobile phone and back again whenever I need to while on a call without missing a beat! It keeps my work and personal lines completely separate."
★★★★★Verified User Review