However, the free tier is primarily designed for simpler tax situations. Users with more complex needs, like reporting investment income or rental properties, will typically need to upgrade to a paid version within the app. Some reviews indicate that navigating between federal and state returns can occasionally feel clunky. Despite this, its direct integration with IRS systems for e-filing and the option to access human tax pros for paid assistance provide a full-service pathway. It's a practical, official tool that demystifies the annual filing ritual for a large segment of taxpayers.
Key Features
The photo import for my W-2 was a total lifesaver. I finished my federal return in under 30 minutes without touching my laptop.
★★★★★Verified User Review