Your Question

What's the best Android app for a small business to chat with customers and share a product catalog?

WhatsApp Business is perfect for this. It provides a free, familiar chat interface with tools like product catalogs and quick replies to manage customer conversations efficiently.

business messaging appproduct catalog appcustomer chatWhatsApp Businesssmall business tools2025
WhatsApp Business is a dedicated application designed for small business owners who need to communicate with customers using the familiar WhatsApp platform. It differentiates itself from the standard consumer app by adding several business-specific features. A key tool is the product catalog, which allows businesses to showcase their offerings with photos, descriptions, and prices directly within a chat. This is useful for a retailer who can quickly send a visual catalog link to a customer inquiring about items. To save time on frequent inquiries, the app includes automated greeting messages, quick replies for common questions, and away messages. A verified business profile adds a layer of trust for customers. However, some users report occasional technical hiccups, particularly with multi-device linking where calls might not sync properly across a primary and linked phone. Despite this, for businesses already operating in WhatsApp-centric markets, the app provides a straightforward, no-cost way to centralize customer communication and basic sales outreach without requiring a separate website or complex e-commerce setup.

Key Features

Product Catalog for visual sales
Quick Replies & Automated Greetings
Verified Business Profile for trust

I have been used whatsapp business before 2 years from now and old watsapp was not interesting and this new version of whatsapp is so faster and helps me to communicate with my friends companions and relatives

★★★★★Verified User Review
AndroidUpdated Jan 8, 2026

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WhatsApp Business icon

WhatsApp Business

by WhatsApp LLC

4.4/ 5.0
Get on Google Play

Screenshots

WhatsApp Business screenshot 1
WhatsApp Business screenshot 2
WhatsApp Business screenshot 3

+21 more screenshots

Platform

Android