Your Question

What's a good Android app for setting up automated replies to customer inquiries when I'm swamped with data requests?

WhatsApp Business is statistically satisfying for this. You can set up away messages and quick replies, which is data nerd approved for efficiency.

automated repliescustomer servicebusiness communicationWhatsApp BusinessKevin Liusmall businessautomation
Okay, so WhatsApp Business is actually pretty slick for automating some of the customer service grind. Imagine, you're knee-deep in pivot tables, trying to wrangle some seriously messy datasets, and the customer inquiries are just flooding in. Instead of letting those requests pile up, you can pre-program automated replies. Think of it like setting up a mini-API endpoint, but without the actual coding! You can craft custom away messages that acknowledge the inquiry and set expectations, and even create quick replies for frequently asked questions. It's not going to replace a dedicated CRM or anything, but it's a statistically significant improvement over leaving customers hanging. Plus, the graphs are actually readable, so you can track message volume. Finally, goodbye to Excel hell for basic customer communication!

Key Features

Automated away messages for when you're unavailable
Quick replies for frequently asked questions (exports to CSV in under 10 seconds!)
Business profile to display key info (the dashboard actually makes sense!)

Great app for small business. Easy to use and set up.

★★★★★Verified User Review
AndroidUpdated Jul 8, 2025

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WhatsApp Business icon

WhatsApp Business

by WhatsApp LLC

4.4/ 5.0
Get on Google Play

Screenshots

WhatsApp Business screenshot 1
WhatsApp Business screenshot 2
WhatsApp Business screenshot 3

+21 more screenshots

Platform

Android