MTM Link Member is an Android application designed to manage medical transportation services for individuals covered by specific insurance providers. Primarily, it allows users to schedule rides to appointments such as doctor visits, therapy sessions, or medical facilities without needing a personal vehicle. The app features a straightforward booking system where users can select from a dropdown list of pre-approved physicians or facilities, input trip details, and confirm rides with a few taps. For real-world use, this is particularly beneficial for patients with mobility issues or those without access to reliable transport, enabling them to maintain consistent healthcare attendance. Reviews indicate that many users appreciate the convenience over phone-based booking, with one noting it reduces the hassle of repeated calls. However, some limitations exist: users report that address entry is restricted to the dropdown menu, which may not include all providers, and occasional app crashes or booking errors can require fallback to customer service. Despite these flaws, the app includes trip history tracking and driver feedback options, adding a layer of accountability. Overall, MTM Link Member serves as a practical tool for streamlining medical logistics, though its reliability can vary based on network integration and user location.
Key Features
In-app ride scheduling for medical appointments
Dropdown selection of pre-approved facilities and providers
Trip history and driver feedback system
“
Easy to schedule. Only thing is that I can't just enter the address only of where I am going. I must click on a phys or facility in drop down box & my actual phys may not be an option. I would like to be able to enter my phys name or have the practice/facility name as an option. I still have 5 stars as that is the only issue I have.
★★★★★Verified User Review
AndroidUpdated Jan 8, 2026
