Okay, so, I'm all about a seamless shopping experience, right? And ZARA's app usually delivers. The information architecture makes sense, and I can generally find what I'm looking for pretty quickly. But what I *really* appreciate is when they give you the lowdown on fit. Like, 'runs large'? 'True to size'? That's thoughtful UX right there. I saw one review complaining about a vague description, and I feel that! It's all about the details, people! If I can't tell if that blouse is button-down or not, I'm out. Show me the micro-interactions! Give me the hover states! Make it pixel-perfect, and tell me if I need to size up or down. Bonus points for accessibility features like clear image descriptions. Seriously, it's the little things.
Key Features
Size guides and fit information (runs large/small)
Relatively easy to navigate product catalog
Secure payment options
"Need better distribution of items. Many are vague. For instance there was an eyelet blouse where the picture was on a white background. The model showed the shirt unbuttoned over a swimsuit. I could not tell if the shirt had buttons or not."
— 5★ User Review
IOSUpdated: 7/9/2025
