Okay, so Securus Mobile isn't winning any design awards, let's be real. The UI is…functional. But, if you need to stay connected with someone who's incarcerated, it's pretty much *the* option. They've got messaging, which is clutch for quick updates, and video visits, which are a lifesaver. The information architecture is pretty straightforward, though the visual hierarchy could use some love – my eyes kinda dart around. I did notice they have some accessibility features, which is a plus. Honestly, it's not design-forward, but it's about connection, not pixel-perfect perfection, right? Just be warned, I've heard whispers about lag and glitches. So, maybe don't expect a seamless, buttery-smooth experience, but it’s a means to an end. The hover states are pretty basic, but I appreciate that they're there.
Key Features
Messaging for quick updates
Video visits for face-to-face connection
Accessibility features (though I need to dig deeper)
"I’m so Thankful for this service to be able to talk to my Husband. It’s definitely difficult being apart from each other however having Conversations and being able to communicate with each other is a Huge Blessing and I am Privileged to have this service"
— 5★ User Review
IOSUpdated: 7/9/2025
