Okay, so being a nurse in Chicago means 12-hour shifts are basically my life. The last thing I need is to run out of Mittens' special kidney diet food. Chewy's auto-ship feature is seriously a godsend. I set it, forget it, and the food just shows up. I was worried about getting her prescription transferred, but it was actually pretty easy – just a quick call to her vet, and Chewy handled the rest. I'm too tired to deal with complicated stuff, you know? What I also like is that if there are any issues, their customer service is surprisingly helpful. It's kinda like having a pharmacy and pet store all rolled into one, and it hasn't crashed on me once in the six months I've been using it. I'm not saying it's perfect, but it's actually reliable, which is saying something these days.
Key Features
Reliable auto-ship for pet food and meds – super important for my schedule.
Easy prescription handling – they coordinate with the vet!
Actually reliable customer service that's been surprisingly helpful when I needed them.
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Chewy has such compassion for our fur babies, I lost my Ollie 8 months ago, and I had to tell the Chewy team as they are very personal with us. Unexpectedly I received a beautiful vase of flowers, sending their condolences, I can’t tell you what that meant to me, thank you.
★★★★★Verified User Review
iOSUpdated Jul 9, 2025
