Okay, so here's the thing. The PetSmart app *should* be like having a pocket reference guide for all things Mr. Fluffernutter. You know, tracking those precious reward points so I can justify buying him yet another catnip toy. But, from what I'm seeing, the app can be a bit⦠temperamental. A lot of people are saying the rewards section is buggy, which is totally a deal-breaker when I'm relying on it during a hectic shift. One reviewer even said they couldn't access their rewards at all! That's like showing up to work and finding out the Pyxis machine is down. Not ideal. Apparently, someone called PetSmart and they suggested using the website to redeem points instead. So, while the *idea* of the app is great, the execution seems a little⦠under the weather. Maybe give the website a try until they fix the app. I need something that's actually reliable, especially when I'm running on fumes.
Key Features
Supposed to track rewards points (when it works)
Should make ordering pet supplies easier
Ideally, a no-fuss way to manage Mr. Fluffernutter's needs
"I used the app on a regular basis but lately Iβm not able to access my rewards in the app at all."
β 5β User Review
IOSUpdated: 7/9/2025