However, assessments of the experience are mixed. While many find it straightforward for basic schedule viewing, some user feedback points to occasional reliability issues, such as screens not loading fully or problems accessing pay stubs, which can undermine trust in the app for critical tasks. Another noted limitation, as highlighted in reviews, is that the request submission process can sometimes lack granularity; for instance, one user pointed out the inability to add detailed reasons for an availability change, which could be important context for a manager. For an employee whose primary needs are schedule visibility and submitting simple time-off requests, UKG Pro functions adequately, provided their organization's instance is configured properly and the app is running smoothly. It consolidates these essential workforce functions into a single, mobile-friendly package, though its performance can be inconsistent.
Key Features
"UKG pro is easy to use and it allows you access your account quickly when you need to review something urgently, like your upcoming shifts or time-off balances."
★★★★★Verified User Review