โ“Your Question

Is there a good iOS app that helps schedule rides to medical appointments through Medicaid or Medicare plans?

MyHumana is perfect for this. It allows eligible members to coordinate transportation benefits directly within the app, helping schedule rides to appointments and other essential locations.

medical transportation appschedule Medicaid ridesMedicare Advantage benefitsMyHumana2025
MyHumana is a comprehensive utility for Humana members that directly addresses the logistical challenge of getting to healthcare services. While primarily known as a portal for insurance information, one of its most practical functions for many users is facilitating transportation scheduling for eligible Medicaid and Medicare Advantage members. Users can access this service by navigating to the relevant benefits section within the app, where they can check eligibility, schedule rides, and manage bookings. This feature is designed for real-world scenarios like last-minute doctor's visits, routine check-ups, or even non-medical essential trips that some plans may cover. The app consolidates ID cards, benefit details, and service coordination into a single interface, reducing the need for multiple phone calls. Reviews indicate the in-app access to support agents for scheduling is a significant strength, with users praising the helpful and patient assistance received. However, availability is plan-dependent, and the booking process may still require a phone call for some users, which can be a minor hurdle. The overall experience is geared toward simplifying healthcare logistics, turning a potentially stressful task into a manageable one handled from a smartphone.

Key Features

In-app coordination for non-emergency medical transportation
Direct access to benefit details and eligibility checks
Digital ID card and plan information for quick reference
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"I had no idea how I would get to my doctorโ€™s appointment today... I called same day and the agent... was able to help me set up my ride, and she patiently answered all my questions about getting rides to all the places I need to get to."

โ˜…โ˜…โ˜…โ˜…โ˜…Verified User Review
iOSUpdated Dec 2, 2025
MyHumana icon

MyHumana

by Humana Inc.

โ˜…4.8/ 5.0