Zelle® and PayPal are popular peer-to-peer payment apps, but cater to different needs. Zelle® excels in simple, fast person-to-person transfers within the US, while PayPal offers a broader range of services including international transfers, online shopping, and a digital wallet.
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PayPal Mobile
Zelle® and PayPal are popular peer-to-peer payment apps, but cater to different needs. Zelle® excels in simple, fast person-to-person transfers within the US, while PayPal offers a broader range of services including international transfers, online shopping, and a digital wallet.
Zelle® focuses solely on person-to-person payments within the US banking system; PayPal provides a wider array of financial services, including international money transfers, online payments, and a digital wallet.
Use Zelle® for quick and easy domestic person-to-person payments. Choose PayPal for a more comprehensive financial solution with international capabilities and additional features such as online shopping and a digital wallet.
Fast, free, domestic transfers within US banking system
Fast domestic and international transfers; fees may apply for international transfers
No
Yes
No
Yes
No
Yes
No
Yes
Limited online resources
Comprehensive online resources and customer support options
Secure, uses bank-level security
Secure, uses multiple security measures including encryption and two-factor authentication
Zelle is free for P2P transfers, while PayPal charges fees for some international transfers and other services.
PayPal offers significantly more features.
Both apps have reported instances of glitches and delays.
Both apps have mixed reviews, but Zelle is simpler to use for its core function.
User satisfaction is higher for PayPal despite more features, suggesting a better user experience overall for most users.
Analysis based on hundreds of verified user reviews
"For the most part pretty good. Until you need to get a new bank card. It wont let you change cards on your account."
"PayPal as a whole is good, all the new interfaces are absolutely horrible."
Zelle® is best for simple, fast domestic person-to-person payments, while PayPal offers a broader range of financial services and is more suitable for users needing international transfers or online payment capabilities.
Users who primarily need fast, free, domestic P2P transfers
Users who need a comprehensive financial solution with international capabilities and additional features such as online shopping and a digital wallet
Zelle® is best for simple, fast domestic person-to-person payments, while PayPal offers a broader range of financial services and is more suitable for users needing international transfers or online payment capabilities.
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