Walgreens icon
Walgreens Mobile App: Comprehensive Pharmacy and Retail Management Tool

by Walgreen Co.

4.8
IOSShopping
The Walgreens iOS app provides integrated prescription management and retail shopping, featuring barcode refills, live health chat, and in-store service coordination. It serves medication users and regular shoppers seeking convenience.

Detailed Review

The Walgreens mobile application serves as a digital extension of the pharmacy and retail chain, positioning itself as an all-in-one healthcare and shopping companion. Developed by Walgreen Co., the app consolidates prescription management, retail purchasing, and healthcare services into a single platform, reflecting the growing trend of integrated health-tech solutions in the retail pharmacy space. Core functionality centers on prescription management, allowing users to refill medications by scanning barcode labels, track order status for multiple family members, and utilize pill reminders for medication adherence. The Find Care® system enables connections with healthcare providers through digital consultations or in-person appointments at participating locations. Additional features include 24/7 live chat with pharmacy experts for health advice, photo printing services, and comprehensive online shopping for both prescription and over-the-counter products. The interface employs a clean, utilitarian design with intuitive navigation tabs separating pharmacy, shopping, and healthcare services. Real-world usage patterns show highest engagement with prescription refills and status tracking, particularly among users managing chronic medications. The shopping functionality demonstrates particular utility for locating store-specific products that may be out-of-stock locally, as evidenced by user beeweid's September 6, 2025 review praising online availability of hard-to-find items. User feedback trends overwhelmingly positive, with the 4.83-star rating reflecting satisfaction across multiple service areas. Reviews from September 2025 highlight exceptional customer service experiences, including Ashley Photo's praise for photo department assistance (September 5) and Needamark's appreciation for in-store staff helping with app navigation (September 5). Technical accessibility receives commendation from users like PMR REPAIRS (September 6), who noted the app's simplicity despite limited computer proficiency. The application demonstrates strongest performance in prescription management integration and cross-channel service coordination. Limitations include occasional inventory discrepancies between online and physical stores, and some users report preference for human interaction over digital solutions for complex healthcare questions. The app proves most valuable for regular Walgreens customers managing ongoing prescriptions while seeking consolidated healthcare and shopping services.

Key Features

  • Barcode prescription refill system allows medication renewal by scanning physical prescription labels, eliminating manual data entry errors
  • Family prescription management enables tracking and refilling medications for multiple household members through single account access
  • 24/7 live chat with pharmacy experts provides immediate access to professional health advice without appointment requirements
  • Find Care® system coordinates digital and in-person healthcare appointments with network providers based on availability and need
  • Integrated shopping platform features store inventory checking and online ordering for both health and general merchandise products
  • Photo service integration allows ordering, editing, and pickup coordination for printed photographs through mobile interface

Why Users Love It

Seamless prescription management
Integrated healthcare services

Perfect for: Regular Walgreens customers managing medications and shopping needs

Screenshots

Walgreens screenshot 1Walgreens screenshot 2Walgreens screenshot 3Walgreens screenshot 4Walgreens screenshot 5Walgreens screenshot 6

Ranking History

Track Walgreens's performance in Shopping over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#18

+3 from last week

Best Rank

#18

All-time high

Average Rank

#23

30-day average

User Reviews

Nelsje
Oct 7, 2025

Much less complicated It is to much information for me. The old way when they sent a message to tell us we could reorder Much less complicated

XFACTOR159
Oct 7, 2025

The photo staff at my local Walgreens are A-1 tip top friendly. I’ve always had a friendly helpful service with them that’s why I always go back! Photo staff # 1 The photo staff at my local Walgreens are A-1 tip top friendly. I’ve always had a friendly helpful service with them that’s why I always go back!

RDP94
Oct 7, 2025

Kudos to Walgreens for building an intuitive app that keeps getting better. The competition’s app is very good in some ways, but not as good as Walgreens’. For prescriptions, I like that they have a box for special requests. Even if it’s a feature you won’t need often, it’s nice that it’s there so you don’t have to call (which would sometimes require waiting until the next day if the pharmacy is closed). And after an rx is filled, it says right at the top exactly how long it will be held, which is useful when your schedule suddenly changes. And there’s even a clear picture of the med — the specific version you’ll be getting, even if it’s a generic — so there are no surprises. On the shopping side there are thoughtful features like asking you, if you have selected a new location, whether you want that as your new default store, or just for “this task.” And — while Walgreens certainly isn’t the only merchant that has done this — I like that you can toggle it to show only stores that have the item in stock. And notifications show what store your rx or order is ready at (or being prepared at), which at least once has led me to realize I forgot to change the location when I’d intended to. The app can be buggy or get confused on occasion, but usually it’s smooth. And I do wish store pickup orders didn’t have a $10 minimum (I often have a nice deal or coupon that leaves me at $9.99…), but overall excellent app. Truly helpful, excellent navigation Kudos to Walgreens for building an intuitive app that keeps getting better. The competition’s app is very good in some ways, but not as good as Walgreens’. For prescriptions, I like that they have a box for special requests. Even if it’s a feature you won’t need often, it’s nice that it’s there so you don’t have to call (which would sometimes require waiting until the next day if the pharmacy is closed). And after an rx is filled, it says right at the top exactly how long it will be held, which is useful when your schedule suddenly changes. And there’s even a clear picture of the med — the specific version you’ll be getting, even if it’s a generic — so there are no surprises. On the shopping side there are thoughtful features like asking you, if you have selected a new location, whether you want that as your new default store, or just for “this task.” And — while Walgreens certainly isn’t the only merchant that has done this — I like that you can toggle it to show only stores that have the item in stock. And notifications show what store your rx or order is ready at (or being prepared at), which at least once has led me to realize I forgot to change the location when I’d intended to. The app can be buggy or get confused on occasion, but usually it’s smooth. And I do wish store pickup orders didn’t have a $10 minimum (I often have a nice deal or coupon that leaves me at $9.99…), but overall excellent app.

Needamark
Sep 5, 2025

The staff took time with me to help me download the app and get my photos printed. I am not savvy on the iPhone and they were exceptional at helping me through the process and very patient as well. Thank you for such great people. Great Customer Service The staff took time with me to help me download the app and get my photos printed. I am not savvy on the iPhone and they were exceptional at helping me through the process and very patient as well. Thank you for such great people.

Ashley Photo
Sep 5, 2025

Ashley is amazing and spent a lot of time helping me with my photo order! Photo Ashley is amazing and spent a lot of time helping me with my photo order!

App Details

Developer

Walgreen Co.

Platform

ios

Rating

4.8

Last Updated

10/7/2025