Viator Tours & Attractions icon
Viator Tours & Attractions: Comprehensive Mobile Booking Platform Review

by Viator

4.9
IOSTravel
Viator's iOS app provides last-minute tour bookings and itinerary management for travelers. The platform aggregates global experiences with real-time availability, catering to spontaneous and planned travelers seeking organized activities.

Detailed Review

Viator Tours & Attractions positions itself as a comprehensive mobile solution for discovering and booking travel experiences worldwide. The iOS application serves as a digital marketplace connecting travelers with local tour operators, offering everything from cultural walking tours to adventure activities. With over 300,000 experiences across 2,000 destinations, the platform leverages Viator's industry relationships to provide extensive last-minute availability and flexible booking options. The application's core functionality centers on its robust search and filtering system, which allows users to browse activities by location, date, price range, and experience type. Each listing includes detailed descriptions, high-quality photography, verified reviews, and transparent pricing with inclusion/exclusion details. The booking system supports multiple payment methods and provides instant confirmation with digital tickets stored within the app's wallet feature. Real-time availability updates and instant mobile notifications ensure users receive immediate confirmation of their reservations. User experience demonstrates thoughtful design with an intuitive interface organized into four primary tabs: Discover, My Trips, Saved, and Profile. The Discover section employs algorithmic recommendations based on location and user preferences, while the My Trips section consolidates all bookings with offline access to tickets and meeting point details. Interface responsiveness remains consistent across devices, though some users report occasional loading delays during peak booking periods. The app integrates with Apple Wallet for ticket storage and provides turn-by-turn navigation to meeting points. User feedback trends indicate generally positive experiences with specific praise for organizational efficiency. Reviewer yaakasil (August 21, 2025) noted the app 'makes the trip so streamline...keeps everything in one place,' while OCFoodieTour (September 5, 2025) praised its time efficiency and discovery features. However, Juliethrei (September 2, 2025) reported issues with unexpected tour cancellations and inadequate customer support resolution, highlighting potential reliability concerns with certain operators. Positive reviews frequently mention specific experiences like Christopeter's (August 13, 2025) dolphin tour and Van_O_Jab's (August 2, 2025) positive refund experiences. The application demonstrates significant strengths in inventory breadth and last-minute booking capabilities, though dependency on third-party operators introduces potential consistency issues. Ideal for travelers seeking centralized activity management and spontaneous booking opportunities, the platform works best when users verify operator ratings and maintain flexibility. While the interface excels at consolidating travel information, users should maintain backup plans for operator-related contingencies that may fall outside Viator's direct control.

Key Features

  • Last-minute booking engine with real-time availability checks across 300,000+ global experiences, enabling spontaneous travel planning
  • Digital ticket wallet with offline access and Apple Wallet integration, ensuring reliable access without internet connectivity
  • Advanced filtering system by price, duration, rating, and activity type, facilitating precise experience discovery
  • Integrated mapping and navigation to meeting points with real-time location tracking for seamless operator coordination
  • Multi-language support and currency conversion features, catering to international travelers across markets
  • Instant notification system for booking confirmations and schedule changes, maintaining communication transparency

Why Users Love It

Extensive last-minute availability
Centralized itinerary management

Perfect for: Travelers seeking organized activities and spontaneous experiences

Screenshots

Viator Tours & Attractions screenshot 1Viator Tours & Attractions screenshot 2Viator Tours & Attractions screenshot 3Viator Tours & Attractions screenshot 4Viator Tours & Attractions screenshot 5Viator Tours & Attractions screenshot 6

Ranking History

Track Viator Tours & Attractions's performance in Travel over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#39

+1 from last week

Best Rank

#34

All-time high

Average Rank

#40

30-day average

User Reviews

OCFoodieTour
Sep 5, 2025

This app makes the most efficient use of my time when I’m traveling. I use it often and it never disappoints. I’ve discovered all sorts of new places and things to do based on recommendations from other travelers. Efficient This app makes the most efficient use of my time when I’m traveling. I use it often and it never disappoints. I’ve discovered all sorts of new places and things to do based on recommendations from other travelers.

Hands Will Draw
Jul 22, 2025

My husband and I have been using Viator tours for several years in different destinations. Always satisfied with the level of the experience and service. Customer service has been outstanding. Success tours My husband and I have been using Viator tours for several years in different destinations. Always satisfied with the level of the experience and service. Customer service has been outstanding.

RocNRolo
Jul 30, 2025

This is an easy way to schedule things to do on your vacation. Easy to Do This is an easy way to schedule things to do on your vacation.

Van_O_Jab
Aug 2, 2025

Viator has been outstanding! I have made numerous changes, applied for refunds and rebooked tours all while receiving personalized attention suggestions and details through chat. I highly recommend them! Viator is outstanding!n Viator has been outstanding! I have made numerous changes, applied for refunds and rebooked tours all while receiving personalized attention suggestions and details through chat. I highly recommend them!

Christopeter
Aug 13, 2025

Took a two hour “private view dolphin tour” with this company! We would HIGHLY recommend them for your enjoyment! Zach was our “Boat Captain/Tour Guide! We saw LOTS OF DOLPHINS! Really enjoyed ourselves and would not hesitate to schedule another tour! GREAT JOB, ZACH! “Thank you”!!! Kindest Regards, Mark and Claudette Berard Danny and Vickie Thibodeaux Darrel and Robbie Leslie VERY ENJOYABLE Two Hour Tour with Zach!!! Took a two hour “private view dolphin tour” with this company! We would HIGHLY recommend them for your enjoyment! Zach was our “Boat Captain/Tour Guide! We saw LOTS OF DOLPHINS! Really enjoyed ourselves and would not hesitate to schedule another tour! GREAT JOB, ZACH! “Thank you”!!!Kindest Regards,Mark and Claudette BerardDanny and Vickie ThibodeauxDarrel and Robbie Leslie

App Details

Developer

Viator

Platform

ios

Rating

4.9

Last Updated

10/7/2025