USPS Mobile® icon
USPS Mobile App: Comprehensive Review of Postal Service Digital Tools

by United States Postal Service

4.8
IOSBusiness
The USPS Mobile app provides digital access to essential postal services including package tracking, mail holds, and Informed Delivery. Designed for frequent shippers and homeowners managing mail remotely.

Detailed Review

The USPS Mobile application serves as the official digital companion to United States Postal Service operations, offering mobile access to core postal functionalities that were traditionally limited to physical locations or desktop websites. This iOS application represents the postal service's commitment to digital transformation, providing users with on-demand access to shipping, tracking, and mail management services. The application's feature set encompasses comprehensive shipping tools including real-time rate calculators for Priority Mail and Priority Mail Express services, ZIP Code lookup functionality, and next-day pickup scheduling. Its most notable feature remains the Informed Delivery system, which provides digital previews of incoming mail and package tracking across multiple carrier services. The app integrates with USPS systems to offer Certified Mail tracking, hold mail requests, and Post Office locator services with current operating hours and services available at each location. User experience demonstrates a functional interface organized around core postal needs, with clear navigation to shipping calculators, tracking sections, and location services. The design prioritizes utility over aesthetics, presenting information in straightforward menus and forms. Real-world usage patterns show peak engagement during business hours for commercial shippers and evening hours for residential users checking daily mail previews through the Informed Delivery feature. User feedback trends consistently highlight appreciation for the Informed Delivery system and convenience factors. Bonnie Alain (2025-08-29) noted the accessibility benefits for disabled users who 'don't have to go get my mail for no reason,' while Mrs Nowlin (2025-08-27) appreciated knowing 'what mail is coming.' Several users including Littlemissmuffin1 (2025-09-03) reported occasional notification delivery issues despite overall satisfaction with the tracking capabilities. The application demonstrates significant strengths in convenience and service integration but faces limitations regarding shipping restrictions and occasional technical reliability. While excellent for basic postal needs and mail management, businesses requiring complex shipping solutions may need supplemental platforms. The app serves as an optimal solution for residential users and small businesses requiring frequent access to basic postal services without physical visits to Post Office locations.

Key Features

  • Informed Delivery provides digital previews of incoming mail and packages, enabling users to monitor deliveries before physical mail arrival
  • Package tracking supports multiple USPS services including Priority Mail and Certified Mail with real-time status updates
  • Post Office locator with filtering by services offered and current operating hours for nationwide locations
  • Mail hold requests allow temporary suspension of delivery for travel or absence with customizable date ranges
  • Shipping calculator provides rate estimates for Priority Mail and Express services with package dimension inputs
  • Next-day pickup scheduling enables carrier collection of prepaid packages from specified addresses

Why Users Love It

Comprehensive mail management
Convenient package tracking

Perfect for: Frequent shippers and homeowners managing mail remotely

Screenshots

USPS Mobile® screenshot 1USPS Mobile® screenshot 2USPS Mobile® screenshot 3USPS Mobile® screenshot 4USPS Mobile® screenshot 5

Ranking History

Track USPS Mobile®'s performance in Business over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#30

+12 from last week

Best Rank

#30

All-time high

Average Rank

#35

30-day average

User Reviews

Sissy Elaine
Oct 4, 2025

Thank you for delivering everything! From medicine to purses. Praise God for you!!! Driver for my area Thank you for delivering everything! From medicine to purses. Praise God for you!!!

Brsnfon777
Sep 22, 2025

I’ve been using this app for a little over a month now and I’ve been getting excellent reports and reviews about my incoming packages and mail. Thank you so much for your guises hard work and dedication. Awesome service! I’ve been using this app for a little over a month now and I’ve been getting excellent reports and reviews about my incoming packages and mail. Thank you so much for your guises hard work and dedication.

frankfromaiken
Sep 22, 2025

I can see what’s coming that day, and I can stop the mail without using the paper form Great app I can see what’s coming that day, and I can stop the mail without using the paper form

CramerKel
Sep 24, 2025

It’s very helpful to know what you have coming in that day’s mail. Especially if you are waiting for something specific. You’ll know first thing in AM, rather than having to wait for the actual delivery. Peace of mind! Full Transparency It’s very helpful to know what you have coming in that day’s mail. Especially if you are waiting for something specific. You’ll know first thing in AM, rather than having to wait for the actual delivery. Peace of mind!

TRicanjax
Sep 24, 2025

This App makes it so easy to get most of the things you need taken care of in just 1 App. You can request to have packages picked up from home that you need to sent from your home. You can print shipping labels printed at home for sending. The most impressive thing about this App though is “Informed Delivery”! This feature allows you to actually SEE what you have in the mailbox before it is even IN your mailbox! Especially useful for people who live in apartments. If you see that you received nothing or just junk mail it saves you a walk to the community mailboxes. Makes things in your life so much easier by saving precious time instead of wasting time in a full day. Those extra few minutes a day I lost adds up to more time for the important stuff, like spending time with family. Impressive! AWESOME! This App makes it so easy to get most of the things you need taken care of in just 1 App. You can request to have packages picked up from home that you need to sent from your home. You can print shipping labels printed at home for sending. The most impressive thing about this App though is “Informed Delivery”! This feature allows you to actually SEE what you have in the mailbox before it is even IN your mailbox! Especially useful for people who live in apartments. If you see that you received nothing or just junk mail it saves you a walk to the community mailboxes. Makes things in your life so much easier by saving precious time instead of wasting time in a full day. Those extra few minutes a day I lost adds up to more time for the important stuff, like spending time with family. Impressive!

App Details

Developer

United States Postal Service

Platform

ios

Rating

4.8

Last Updated

10/7/2025