Turo — Car rental marketplace icon
Turo App Review: Comprehensive Analysis of Peer-to-Peer Car Rental Platform

by Turo Inc.

4.8
IOSTravel
Turo revolutionizes car rentals through a peer-to-peer marketplace connecting vehicle owners with renters. The iOS app facilitates convenient, cost-effective vehicle access across multiple countries, bypassing traditional rental counters.

Detailed Review

Turo operates as a disruptive force in the transportation sector, positioning itself as the world's largest peer-to-peer car rental marketplace. The platform connects vehicle owners with prospective renters across the United States, United Kingdom, Canada, Australia, and France, creating an alternative to conventional rental agencies. This model enables access to diverse vehicle types while potentially offering cost savings compared to traditional rental companies. The app's core functionality centers on its search and booking system, allowing users to filter vehicles by location, date, price range, and specific features. Hosts create detailed listings with multiple photographs, vehicle specifications, and pickup instructions. The integrated messaging system facilitates communication between parties, while the payment processing occurs securely within the platform. Insurance options and roadside assistance programs provide additional layers of protection for both renters and vehicle owners. User experience demonstrates thoughtful design with intuitive navigation and clear information architecture. The interface prioritizes visual vehicle browsing while maintaining efficient access to booking details and host communications. Real-world usage patterns show most transactions occur for vacation travel, business trips, and special occasion vehicle needs. The pickup process varies by host, ranging from key exchange meetings to lockbox or remote unlocking systems, adding flexibility but requiring coordination. User feedback trends indicate strong satisfaction with cost savings and convenience, though experiences vary by individual host. Baby Doll M (September 4, 2025) praised the communication and understanding demonstrated during their rental experience. Infernaljack (September 4, 2025) highlighted the platform's ability to facilitate timely connections at reduced costs compared to traditional options. However, the review from 𝕊𝕔𝕒𝕞 (September 4, 2025) indicates potential customer service challenges in dispute resolution scenarios. The platform demonstrates significant strengths in vehicle selection diversity and potential cost savings, particularly for extended rentals or specialty vehicles. Limitations include variability in host reliability and customer support consistency. Insurance complexities and liability considerations require careful review before booking. Ideal use cases include travelers seeking specific vehicle types, cost-conscious renters, and those preferring non-traditional pickup locations away from airport rental facilities.

Key Features

  • Peer-to-peer rental marketplace connecting vehicle owners with renters across multiple countries, eliminating traditional rental counter requirements
  • Advanced search filters by location, vehicle type, price range and features, enabling precise vehicle selection for specific needs
  • Integrated messaging system facilitating direct communication between hosts and guests, streamlining coordination for pickup and return
  • Comprehensive insurance options and roadside assistance programs, providing financial protection for both parties during rental periods
  • Flexible pickup locations including airports, neighborhoods and designated spots, offering convenience beyond traditional rental facilities
  • Digital payment processing and booking management, ensuring secure transactions and centralized reservation tracking

Why Users Love It

Cost-effective alternative to traditional rentals
Diverse vehicle selection beyond standard fleets

Perfect for: Travelers seeking affordable, convenient vehicle rentals with flexible pickup options

Screenshots

Turo — Car rental marketplace screenshot 1Turo — Car rental marketplace screenshot 2Turo — Car rental marketplace screenshot 3Turo — Car rental marketplace screenshot 4Turo — Car rental marketplace screenshot 5Turo — Car rental marketplace screenshot 6

Ranking History

Track Turo — Car rental marketplace's performance in Travel over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#18

Best Rank

#15

All-time high

Average Rank

#19

30-day average

User Reviews

Araeire 339
Sep 5, 2025

Will never go back to rental agencies again; Turo is always so easy and affordable, no matter where we travel! Always easy and affordable Will never go back to rental agencies again; Turo is always so easy and affordable, no matter where we travel!

TheRee@
Sep 3, 2025

It’s very easy to find cars that are not high priced and very nice reliable cars.. Car rental It’s very easy to find cars that are not high priced and very nice reliable cars..

Micki C V
Sep 3, 2025

The trip was wonderful! Our TURO was clean and worry free. Exceptional communication and flexible service. Thank you! Seattle wedding The trip was wonderful! Our TURO was clean and worry free. Exceptional communication and flexible service. Thank you!

CheyDia
Sep 3, 2025

I was needing a last minute rental for my birthday weekend and Turo really helped me out! I connected with a great host with a great price and I was happy! Truly wonderful experience from check in to drop off. Thanks Turo! Great options and great service! I was needing a last minute rental for my birthday weekend and Turo really helped me out! I connected with a great host with a great price and I was happy! Truly wonderful experience from check in to drop off. Thanks Turo!

San Godwin
Sep 3, 2025

Turo and the host makes it easy to rent a car. Great experience. Great experience Turo and the host makes it easy to rent a car. Great experience.

App Details

Developer

Turo Inc.

Platform

ios

Rating

4.8

Last Updated

10/7/2025