TimelyCare Health & Well-being icon
TimelyCare Health & Well-being: Comprehensive Review of Campus Telehealth Platform

by Timely Telehealth, LLC

4.9
IOSMedical
TimelyCare provides 24/7 virtual medical and mental health services through institutional subscriptions. The platform offers immediate access to licensed providers for students and employees, addressing urgent and ongoing healthcare needs remotely.

Detailed Review

TimelyCare Health & Well-being represents a specialized telehealth platform designed exclusively for academic institutions and their affiliated communities. The application serves as a gateway to on-demand medical and mental health services, operating through institutional subscriptions rather than individual payments. This model positions TimelyCare uniquely in the telehealth market, focusing on organizational healthcare benefits rather than direct consumer access. The platform's core functionality centers around virtual consultations with licensed medical professionals, including physicians, counselors, and nurse practitioners. Users can schedule appointments or access immediate care through the app's interface, which facilitates video, phone, or message-based consultations. The service network spans nationwide, ensuring coverage regardless of user location. Medical services range from urgent care consultations for physical ailments to ongoing mental health support, with prescription capabilities where appropriate. User experience demonstrates thoughtful design for accessibility and urgency. The interface prioritizes rapid connection to care providers with minimal navigation steps. Real-world usage patterns show particular utility during off-hours, vacation periods, and emergency situations where traditional healthcare access proves challenging. The platform maintains strict privacy standards compliant with healthcare regulations, providing secure messaging and documentation storage. User feedback consistently highlights reliability and convenience, with multiple five-star reviews spanning several years. Rosemalay05 (November 2022) described the service as a 'lifesaver for college students,' while Sweet mama rae (June 2024) noted using the service 'on vacation when I got a nasty stye.' LisettG87 (June 2025) reported positive experiences with multiple providers over extended use. These testimonials suggest consistent service quality and provider satisfaction across the user base. The platform's primary strength lies in its institutional integration model, though this creates dependency on organizational subscriptions. While the 4.9-star rating indicates exceptional user satisfaction, the service remains inaccessible to individuals without affiliated institutional access. The platform excels for urgent care scenarios and mental health support but cannot replace comprehensive in-person medical care for complex conditions. Ideal use cases include minor medical issues, mental health consultations, and situations requiring immediate professional guidance.

Key Features

  • 24/7 on-demand telehealth access connecting users to medical professionals within minutes for urgent concerns
  • Scheduled counseling sessions providing ongoing mental health support through licensed therapists and psychologists
  • Multi-format consultations supporting video, phone, or messaging based on user preference and situation
  • Nationwide provider network ensuring consistent care quality across different geographic regions
  • Prescription capabilities allowing licensed providers to electronically submit medications to pharmacies
  • Secure health records maintaining confidential storage of consultation history and medical documentation

Why Users Love It

24/7 immediate access
Institution-covered costs

Perfect for: Students and employees at subscribing academic institutions

User Reviews

liztrvno
Sep 27, 2021

The app is easy to use and the service is outstanding. As a full-time working mom, receiving care at anytime makes taking care of myself doable. 10/10 recommend! LOVE IT! The app is easy to use and the service is outstanding. As a full-time working mom, receiving care at anytime makes taking care of myself doable. 10/10 recommend!

Rosemalay05
Nov 29, 2022

Lifesaver for college students. I don’t know what I’d do without it. Convenient for College Students Lifesaver for college students. I don’t know what I’d do without it.

LisettG87
Jun 11, 2025

I’ve used TimelyCare several times over the last year and it’s an incredible tool and service to have at your fingertips. All the providers I’ve worked with are amazing! Incredible service I’ve used TimelyCare several times over the last year and it’s an incredible tool and service to have at your fingertips. All the providers I’ve worked with are amazing!

2 Year Old Trauma
Apr 28, 2025

I am very happy to have found this benefit at work. I had experienced some really difficult situations in my job. And using the Timely Care Service has been amazing. I highly recommend this service to anyone in the law enforcement community. And to first responders everywhere. Thank you Help I am very happy to have found this benefit at work. I had experienced some really difficult situations in my job. And using the Timely Care Service has been amazing. I highly recommend this service to anyone in the law enforcement community. And to first responders everywhere.Thank you

Sweet mama rae
Jun 26, 2024

TimelyCare is truly a blessing. I’ve used it to avoid having to go to urgent care. I even used it on vacation when I got a nasty stye. So very helpful. Such a HUGE blessing TimelyCare is truly a blessing. I’ve used it to avoid having to go to urgent care. I even used it on vacation when I got a nasty stye. So very helpful.

App Details

Developer

Timely Telehealth, LLC

Platform

ios

Rating

4.9

Last Updated

9/7/2025