Spruce: Medical Communication icon
Spruce Medical Communication App: Comprehensive Review for Healthcare Professionals

by Spruce Health

4.9
IOSMedical
Spruce provides HIPAA-compliant communication platform for healthcare teams, featuring unified messaging, telehealth, and practice management tools. Designed for medical professionals seeking secure patient communication outside clinical settings.

Detailed Review

Spruce: Medical Communication represents a comprehensive HIPAA-compliant platform designed to streamline healthcare communication between medical professionals and patients. The application consolidates multiple communication channels into a single secure environment, positioning itself as an all-in-one solution for modern medical practices seeking to enhance patient engagement while maintaining regulatory compliance. The platform's core functionality encompasses voice calls, secure messaging, fax capabilities, and video consultations within a unified team inbox. These features enable healthcare providers to manage patient communications efficiently while maintaining audit trails required for medical documentation. The system integrates panel management tools that allow medical teams to organize patient lists, track communication history, and coordinate care across multiple providers. Business phone functionality provides professional call management features including customizable greetings, call routing, and automated responses. User experience demonstrates thoughtful design with an interface that prioritizes accessibility for both medical professionals and patients. The application organizes communications chronologically within patient profiles, allowing quick access to entire conversation histories. Real-world usage patterns show medical staff utilizing the platform for prescription renewals, appointment scheduling, test result delivery, and follow-up care coordination. The mobile-first design ensures accessibility across iOS devices with consistent performance reported across various network conditions. User feedback consistently highlights satisfaction with communication efficiency and provider responsiveness. Reviewer Tuiy1982 (July 18, 2025) noted 'EASY ACCESS TO GREAT CARE' while praising specific provider qualities. MariX4 (July 11, 2025) reported the platform 'exceeded expectations in all aspects' particularly noting user-friendly design and customer support. Multiple reviews from November2011 (July 30, 2025) and iscabibble (June 28, 2025) specifically compliment individual healthcare providers, suggesting the platform facilitates positive patient-provider relationships. The application demonstrates particular strength in consolidating disparate communication methods while maintaining HIPAA compliance, though some users might find the extensive feature set requires initial training. Ideal implementation scenarios include private practices seeking to modernize patient communication, multi-provider clinics requiring coordinated care tools, and healthcare organizations implementing telehealth solutions. The platform's comprehensive approach addresses both clinical communication needs and practice management requirements, though organizations with existing EHR systems should evaluate integration capabilities.

Key Features

  • Unified team inbox consolidates calls, texts, faxes and secure messages into single HIPAA-compliant interface for efficient communication management
  • Integrated video consultation enables secure telehealth visits with scheduling and documentation features tailored for medical consultations
  • Automated custom communications allow personalized patient messaging for reminders, follow-ups and educational content with template customization
  • Panel management tools provide organized patient lists with communication history tracking and care coordination capabilities across providers
  • Business phone functionality offers professional call handling with customizable greetings, call routing rules and after-hours messaging options
  • Secure messaging platform ensures encrypted text communication with delivery confirmation and read receipts for reliable patient correspondence

Why Users Love It

Comprehensive HIPAA compliance
Unified communication platform

Perfect for: Healthcare professionals and medical practices requiring secure patient communication

Screenshots

Spruce: Medical Communication screenshot 1Spruce: Medical Communication screenshot 2Spruce: Medical Communication screenshot 3Spruce: Medical Communication screenshot 4Spruce: Medical Communication screenshot 5Spruce: Medical Communication screenshot 6

Ranking History

Track Spruce: Medical Communication's performance in Medical over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#46

Best Rank

#43

All-time high

Average Rank

#46

30-day average

User Reviews

Joy sprinkler
Mar 27, 2025

What a great service!! Very high quality app. Smooth onboarding even with all the new cellular regulations. Speedy follow up from support team and just a pleasant interface to work with. I can from another company with a similar product and my experience has been night and day! So glad I made the switch. Great support service! What a great service!! Very high quality app. Smooth onboarding even with all the new cellular regulations. Speedy follow up from support team and just a pleasant interface to work with. I can from another company with a similar product and my experience has been night and day! So glad I made the switch.

7B ranch
Mar 31, 2025

My doctor and his staff are 100%…couldn’t be more taken care of!!! Awesome service My doctor and his staff are 100%…couldn’t be more taken care of!!!

✨🖤🌙
Mar 19, 2025

Don’t waste your time like I did by going with RingRx because it’s a little bit less expensive than Spruce… This program works really well and the customer service is super responsive around the TCR fiasco for SMS. RingRx was an absolute nightmare that left me unable to use SMS for over 6 weeks, and Spruce has helped me heal from the trauma lol! THE BEST Don’t waste your time like I did by going with RingRx because it’s a little bit less expensive than Spruce… This program works really well and the customer service is super responsive around the TCR fiasco for SMS. RingRx was an absolute nightmare that left me unable to use SMS for over 6 weeks, and Spruce has helped me heal from the trauma lol!

November2011
Jul 30, 2025

I love this app the doctors make a difficult situation so easy. I wish they could be my pcp because the doctors listen to their patients. Help you locate and set your Dr appointment and send the medication you need to your pharmacy. Excellent I love this app the doctors make a difficult situation so easy. I wish they could be my pcp because the doctors listen to their patients. Help you locate and set your Dr appointment and send the medication you need to your pharmacy.

Norightname
Jul 28, 2025

I love that it’s so perfectly simple to get responses to questions. Big fan!!! Huge!!! Fan 😁 Perfect I love that it’s so perfectly simple to get responses to questions. Big fan!!! Huge!!! Fan 😁

App Details

Developer

Spruce Health

Platform

ios

Rating

4.9

Last Updated

10/7/2025