Segway Mobility icon
Segway Mobility App Review: A Reliable, if Inconsistent, Control Hub

by Ninebot (Beijing) Tech Co., Ltd.

3.2
IOSUtilities
This companion app for Ninebot/Segway electric scooters provides essential remote management and customization. Designed to help riders lock their vehicles, monitor battery levels, and adjust performance settings, it serves as a digital key for daily commuting. While praised for its core utility, feedback indicates some variability in features between newer and older scooter models.

Detailed Review

The Segway Mobility app, developed by Ninebot, functions as a centralized control panel for a range of the company's electric scooters. It positions itself as a necessary utility for owners looking to move beyond basic physical controls, offering digital access to scooter data and functions. The app connects via Bluetooth, aiming to integrate the scooter into the user's daily digital routine for greater convenience and security. Core functionality revolves around remote control and diagnostics. Users can digitally lock and unlock their scooter, a primary security feature that prevents the motor from engaging without authorization. The app provides real-time battery status and estimated range, which is crucial for trip planning. Furthermore, it allows for performance adjustments such as modifying the start speed, cruise control settings, and regenerative braking strength. These adjustments let riders tailor the scooter's behavior to different environments, like lowering start speed in crowded pedestrian areas. In daily use, the interface is generally reported as straightforward, enabling quick access to essential features like locking with minimal friction. The connection process is typically reliable for managing rides and checking status. A practical scenario involves a rider finishing their commute, using the app to engage the electronic lock before heading indoors, and later checking the battery percentage to know if a charge is needed for the evening. However, the utility is entirely dependent on owning a compatible Segway scooter, rendering the app superfluous for non-owners. Analyzing user feedback reveals a strong appreciation for the app's fundamental role. Many reviews highlight its ease of use and the value of remote locking and customization. However, a notable trend points to inconsistency. Several users, including one with a newer E3 Pro model, report that available settings and customization options can vary significantly between different scooter models and release years. This has led to frustration, with some owners of newer hardware finding fewer software-adjustable parameters than those with older units. Other feedback includes requests for enhanced features like a built-in map tracker for locating a parked scooter. Overall, the Segway Mobility app succeeds as a reliable tool for basic remote management and diagnostics, forming an integral part of the ecosystem for compatible scooter owners. Its main limitation is not in its execution for supported models, but in the apparent disparity of features across Segway's product line, which can lead to an uneven user experience. The app delivers solid core utility but could improve by standardizing its feature set and exploring additional functionalities like location tracking.

Key Features

  • Electronic Locking: Remotely lock and unlock the scooter's motor via Bluetooth, adding a layer of theft deterrence by preventing unauthorized ride-aways.
  • Performance Customization: Adjust parameters like start speed and braking regeneration to tailor the riding feel for safety or personal preference.
  • Battery & Diagnostics: View real-time battery percentage, estimated range, and check system status for maintenance awareness.
  • Ride Data Tracking: Log trip statistics including distance, duration, and average speed for reviewing commuting patterns.
  • Firmware Updates: Receive and install over-the-air updates to the scooter's software for potential performance improvements or new features.
  • Model Compatibility: Supports a wide range of Ninebot and Segway electric scooters, from the G30 Max to newer models like the E3 Pro.

Why Users Love It

Essential remote control & security
Straightforward user interface

Perfect for: Perfect for owners of Ninebot and Segway electric scooters who want remote management and performance tuning.

Screenshots

Segway Mobility screenshot 1Segway Mobility screenshot 2Segway Mobility screenshot 3Segway Mobility screenshot 4Segway Mobility screenshot 5

Ranking History

Track Segway Mobility's performance in Utilities over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#23

Best Rank

#23

All-time high

Average Rank

#23

30-day average

User Reviews

Treatvrgt
Nov 17, 2025

I got a scooter a year ago and I just got one that came out I think a month ago and I just got it four days ago and my other scooter that’s been out for a year has a lot of settings while the new scooter barely has five and I was hoping they could add more customization to the E3 pro Segway 9 V scooter but otherwise the app is amazing and I can see myself buying sideway products for a law of years. I’m so happy that my friend told me about Segway cause I love driving scooters on a daily basis and yeah, hopefully Segway takes my recommendation into action and thanks. Please add more settings to new scooters I got a scooter a year ago and I just got one that came out I think a month ago and I just got it four days ago and my other scooter that’s been out for a year has a lot of settings while the new scooter barely has five and I was hoping they could add more customization to the E3 pro Segway 9 V scooter but otherwise the app is amazing and I can see myself buying sideway products for a law of years. I’m so happy that my friend told me about Segway cause I love driving scooters on a daily basis and yeah, hopefully Segway takes my recommendation into action and thanks.

Colton rowells review
Nov 2, 2025

I use it to ride to school and always charged when I need it and sometimes I forget to charge my scooter but it’s really good for kids Really good I use it to ride to school and always charged when I need it and sometimes I forget to charge my scooter but it’s really good for kids

Kydjax13
Oct 21, 2025

First, let’s talk about the scooter. It is nice smooth and I was wondering if there was a map tracker for the scooter in case you don’t know where it is. Say if you park it at a park but you can’t find it but out all that this scooter is really nice Thank you ninebot you just made my biggest wish come true I got the g30 max for my birthday First, let’s talk about the scooter. It is nice smooth and I was wondering if there was a map tracker for the scooter in case you don’t know where it is. Say if you park it at a park but you can’t find it but out all that this scooter is really nice Thank you ninebot you just made my biggest wish come true

Lindseytingle
Sep 22, 2025

My kids love them,and the neighbors do to! My husband even wants the bigger one! Segways!🩷 My kids love them,and the neighbors do to! My husband even wants the bigger one!

The illustrator of the o5
Jul 8, 2025

I love this so much it’s easy to use and care free Very good app I love this so much it’s easy to use and care free

App Details

Developer

Ninebot (Beijing) Tech Co., Ltd.

Platform

ios

Rating

3.2

Last Updated

12/25/2025