Detailed Review
SAP Concur's mobile application establishes itself as a comprehensive enterprise solution for managing business travel, expenses, and invoicing processes directly from iOS devices. The app functions as a mobile extension of Concur's enterprise platform, enabling professionals to handle financial workflows while away from their desks. Its market position targets medium to large organizations with established Concur implementations seeking to extend functionality to mobile workers.
The application's core functionality centers around three primary modules: travel booking, expense management, and approval workflows. Users can book flights, rail tickets, hotel accommodations, and rental cars through integrated booking systems. The expense management module allows for real-time receipt capture through device cameras, automatically extracting relevant data and associating it with expense reports. Approval workflows enable managers to review and authorize expense reports, invoices, and travel requests directly from their mobile devices, significantly reducing processing delays.
User experience demonstrates thoughtful design for business contexts, with intuitive navigation separating travel, expense, and approval functions into distinct sections. The interface prioritizes task completion efficiency, particularly for receipt capture which uses optical character recognition to minimize manual data entry. Real-world usage patterns show highest engagement during business trips when users need immediate receipt capture and travel itinerary management. The app's offline capability ensures functionality in areas with limited connectivity, syncing data once network access is restored.
User feedback indicates generally positive reception with specific appreciation for ongoing improvements. Reviewer 423sstate noted on July 16, 2025: 'I am now much happier with it than I was years ago when I left my first review. They keep working on it. It's been improved.' Another user, USW Staff Rep, commented on July 10, 2025 about initial implementation challenges giving way to operational efficiency: 'Getting all the Apps installed and getting them to link up was the most difficult. Once it all settled in, the report was easily accomplished.'
The application demonstrates strongest performance in enterprise environments where organizations have fully implemented Concur's ecosystem. Primary strengths include seamless integration with backend systems and comprehensive feature coverage for business travel needs. Limitations surface during initial setup phases and for organizations without full Concur implementation, where functionality may feel fragmented. The app serves ideal use cases for frequent business travelers, finance professionals, and managers requiring mobile approval capabilities within established Concur environments.
Perfect for: Business professionals in organizations using Concur's enterprise platform