The Safeway Deals & Delivery app serves as a comprehensive digital shopping companion for Albertsons Companies' grocery chain, positioning itself as an all-in-one solution for modern grocery needs. The application integrates shopping, savings, and meal planning functionalities while supporting in-store, pickup, and delivery options across fresh produce, deli items, pet supplies, and pharmacy services. Core features include intelligent shopping list creation based on purchase history and recommendations, alongside one-click access to weekly digital coupons and personalized offers. The app's rewards system automatically applies savings during checkout, while the prescription management module allows users to refill medications seamlessly. Real-time inventory checking and substitution handling during delivery orders demonstrate advanced logistical integration, though some users report occasional technical glitches affecting accessibility. User experience centers on a streamlined interface with prominent search functionality and categorized browsing. The shopping cart maintains persistent items between sessions, and order tracking provides updates from selection to delivery. Communication features enable direct messaging with shoppers during active orders, particularly valuable for handling out-of-stock items through suggested alternatives. However, interface responsiveness appears inconsistent across device models according to some feedback. User reviews predominantly highlight satisfaction with savings functionality and communication features, though technical reliability concerns emerge periodically. AnitaV! (2025-08-28) praised the intuitive search and substitution handling, while north bend customer (2025-08-27) reported unresolved freezing issues despite support escalation. Positive feedback frequently references the rewards integration and fresh produce quality assurance from users like pati503 (2025-08-28) and Dahlias Beauty (2025-08-26). The app excels in financial incentives and convenience features but faces challenges in technical stability and support responsiveness. Its strongest use case involves regular Safeway customers maximizing digital coupons alongside delivery services, though occasional users may find the account-based rewards system less compelling. The prescription integration and persistent shopping lists provide particular value for households with recurring purchase patterns.