Providence icon
Providence App: Comprehensive Healthcare Management Platform Review

by PROVIDENCE HEALTH & SERVICES - WASHINGTON

4.8
IOSMedical
Providence's iOS app centralizes healthcare management for patients, offering medical record access, virtual visits, appointment scheduling, and billing. Designed for existing Providence Health system patients seeking streamlined digital care coordination.

Detailed Review

The Providence mobile application serves as a digital gateway to Providence Health & Services' ecosystem, positioning itself as an all-in-one healthcare management platform for patients within their network. This iOS application consolidates numerous healthcare functionalities that traditionally require multiple platforms or phone calls, representing the healthcare industry's ongoing shift toward digital patient engagement. The app's core functionality spans four critical healthcare areas: medical records access through integrated chart viewing, direct provider communication via secure messaging, appointment management including scheduling and reminders, and financial services with bill payment capabilities. Notably, it offers ExpressCare virtual visits for immediate telehealth consultations and integrates with local urgent care facilities for physical referrals. The prescription management feature allows users to view and refill medications directly through the platform, creating a closed-loop healthcare ecosystem. User experience demonstrates thoughtful design with tab-based navigation separating clinical, financial, and communication functions. The interface maintains healthcare-standard security protocols while remaining accessible to non-technical users. Real-world usage patterns show peak engagement during business hours for appointment management and off-hours for record review and messaging, indicating adaptation to healthcare's asynchronous nature. User feedback consistently praises care team connectivity, with reviewer Cat. B. Portland noting on August 12, 2025: 'I can check everything, messages, RX and do Virtual visits with my Dr.' Multiple reviews (Nilda-San, August 19, 2025; CiliBea, August 22, 2025) highlight positive clinical experiences facilitated through the app's communication features. Emergency care coordination receives mention in Selfcare#1's August 6, 2025 review regarding ER visit efficiency. The application excels at consolidating healthcare touchpoints but remains limited to Providence Health network participants. Strengths include comprehensive feature integration and reliable telehealth functionality, while limitations involve geographic service restrictions and dependency on provider adoption of digital tools. Ideal for established Providence patients managing chronic conditions or those seeking coordinated care within a single healthcare system.

Key Features

  • ExpressCare Virtual Visits enabling immediate telehealth consultations with providers for urgent care needs without physical travel
  • Integrated Medical Records Access providing centralized viewing of test results, treatment histories, and clinical documentation through secure patient portal
  • Direct Provider Messaging facilitating asynchronous communication with care teams for non-urgent questions and follow-up discussions
  • Appointment Management System allowing scheduling, rescheduling, and cancellation of visits across Providence network facilities
  • Prescription Refill Management enabling medication renewal requests and pharmacy coordination directly through the application
  • Unified Billing Portal consolidating medical bill viewing, payment processing, and insurance documentation in single interface

Why Users Love It

Comprehensive care coordination
Reliable telehealth functionality

Perfect for: Existing Providence Health system patients managing healthcare needs

Screenshots

Providence screenshot 1Providence screenshot 2Providence screenshot 3Providence screenshot 4Providence screenshot 5Providence screenshot 6

Ranking History

Track Providence's performance in Medical over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#48

Best Rank

#48

All-time high

Average Rank

#48

30-day average

User Reviews

Thickcoatpainting
Apr 28, 2025

I’ve gotten the most thoughtful intelligent doctors at providence and even the front desk are amazing thanks Jasmine also what kind professionals they all Are I feel Like I’m Each doctors friend or family that’s how much they care! Best care in USA I’ve gotten the most thoughtful intelligent doctors at providence and even the front desk are amazing thanks Jasmine also what kind professionals they allAre I feelLike I’mEach doctors friend or family that’s how much they care!

Nilda-San
Aug 20, 2025

After a year, time I had another appointment with Dr. Chow. Ms Melinda, the doctor’s assistant was very nice as always. Dr. Chow, always professional, caring and thorough with everything. He explained my past and on going health issue, and what to do to improve them. I look forward to see Dr. Chow not only for my annual we’ll check up but also to enjoy our short and enjoyable conversation. Thank you for having him and Ms Melinda in your team. I love Providence - Everett and I will recommend it anyone who will need a good healthcare facility. Good Appointment After a year, time I had another appointment with Dr. Chow. Ms Melinda, the doctor’s assistant was very nice as always. Dr. Chow, always professional, caring and thorough with everything. He explained my past and on going health issue, and what to do to improve them. I look forward to see Dr. Chow not only for my annual we’ll check up but also to enjoy our short and enjoyable conversation. Thank you for having him and Ms Melinda in your team. I love Providence - Everett and I will recommend it anyone who will need a good healthcare facility.

Zsuzza
May 4, 2025

So happy with all services provided and connected with Providence ! #10 All in one ! So happy with all services provided and connected with Providence ! #10

CiliBea
Aug 22, 2025

The whole office from the front to the back are excellent. Dr Ravi is the BEST The whole office from the front to the back are excellent.

Cat. B. Portland
Aug 13, 2025

With the App I can check everything, messages, RX and do Virtual visits with my Dr, and I love the continuity of this Providence The Best With the App I can check everything, messages, RX and do Virtual visits with my Dr, and I love the continuity of this

App Details

Developer

PROVIDENCE HEALTH & SERVICES - WASHINGTON

Platform

ios

Rating

4.8

Last Updated

9/7/2025