NJ TRANSIT Mobile App icon
NJ TRANSIT Mobile App: Comprehensive Review of New Jersey's Transit Companion

by NEW JERSEY TRANSIT CORPORATION

4.8
IOSTravel
The NJ TRANSIT Mobile App provides digital ticketing, real-time transit information, and trip planning for New Jersey's public transportation network. It serves commuters traveling throughout New Jersey, New York, and Philadelphia with integrated mobility solutions.

Detailed Review

The NJ TRANSIT Mobile App serves as the official digital companion for New Jersey's extensive public transportation system, offering integrated solutions for rail, bus, and light rail services across the tri-state area. This iOS application positions itself as an essential tool for the approximately 270 million annual NJ TRANSIT passengers, providing a centralized platform for trip planning, ticketing, and real-time service information. The application's core functionality revolves around three primary components: MyTix® mobile ticketing, real-time transit alerts, and comprehensive trip planning. MyTix enables users to purchase and display digital tickets securely, eliminating the need for physical tickets across all NJ TRANSIT services. The real-time information system delivers accurate arrival and departure updates for rail and bus services, while the trip planner integrates schedules across multiple transportation modes. These features work in concert to provide end-to-end journey management, from initial planning to ticket validation. User experience analysis reveals a functional interface that prioritizes information density over minimalist design. The application organizes features through a tab-based navigation system, with clear section divisions for tickets, alerts, and planning. Real-world usage patterns indicate most users engage with the app for last-minute ticket purchases and arrival time checks, particularly during peak commute hours. The interface maintains consistent performance across different iOS devices, though some users report occasional delays in ticket activation times. User feedback presents a mixed but generally positive assessment, with the app maintaining a 4.8-star rating despite usability concerns. Reviewer John Rambo noted on April 30, 2025 that the interface feels 'complicated to use' and could benefit from simplification. Conversely, Kevin Casey praised the app on May 10, 2025 as 'very easy to use and find trains,' highlighting its utility during actual transit. Oll787's August 13, 2025 review identified specific technical limitations, noting that 'light rail tickets have a 3 minute delay, which tends to glitch' while acknowledging the underlying security rationale. The application demonstrates strongest performance as a reliable ticketing solution and real-time information source, though interface complexity remains a noted limitation. It excels particularly for regular commuters who develop familiarity with its navigation structure, while occasional users may experience initial learning curves. The app represents a significant digital transformation for New Jersey's transit system, providing substantial convenience improvements over traditional paper ticketing despite some usability challenges that could benefit from future interface refinements.

Key Features

  • MyTix® digital ticketing enables secure mobile purchases and ticket validation across all NJ TRANSIT services, eliminating physical ticket requirements
  • Real-time transit alerts provide live arrival and departure updates for rail and bus services, ensuring accurate schedule information
  • Integrated trip planning combines rail, bus and light rail schedules for comprehensive journey coordination across the transportation network
  • Mobile ticket scanning allows conductors and staff to validate digital tickets directly from passenger devices during transit
  • Service notification system delivers immediate updates about delays, cancellations or service changes affecting planned routes
  • Account management stores payment information and purchase history for streamlined recurring ticket purchases and expense tracking

Why Users Love It

Comprehensive transit integration
Reliable real-time updates

Perfect for: New Jersey commuters using public transportation regularly

Screenshots

NJ TRANSIT Mobile App screenshot 1NJ TRANSIT Mobile App screenshot 2NJ TRANSIT Mobile App screenshot 3NJ TRANSIT Mobile App screenshot 4NJ TRANSIT Mobile App screenshot 5NJ TRANSIT Mobile App screenshot 6

User Reviews

John Rambo 3265
Apr 30, 2025

For some reason, it’s very complicated to use. It could be much simpler and easier. COMPLICATED TO USE For some reason, it’s very complicated to use. It could be much simpler and easier.

I ZKW
Jun 4, 2025

The staff is great and they are always so welcoming when we are on the train. Staff The staff is great and they are always so welcoming when we are on the train.

Kevin Casey’s train 4:58
May 11, 2025

This is my first transit app review. I am from New Jersey and I use this app a lot. This is also the first train app I got. From my personal experience with the app this is a great app. Very easy to use and find trains. Ones on the train this app is helpful with knowing when I will get to my destinations. All things considered this app gets a 10 out of 10. Public transit review 1 This is my first transit app review. I am from New Jersey and I use this app a lot. This is also the first train app I got. From my personal experience with the app this is a great app. Very easy to use and find trains. Ones on the train this app is helpful with knowing when I will get to my destinations. All things considered this app gets a 10 out of 10.

M€LL¥
Aug 17, 2025

I bearly use the app but when I did it was always reliable My Opinion I bearly use the app but when I did it was always reliable

Oll787
Aug 13, 2025

I’ve been using the NJ Transit app for years, it’s been extremely useful and convenient. I appreciate not only being able to buy tickets in the app but also view train schedules. My only issue is that the light rail tickets have a 3 minute delay, which tends to glitch. While I understand the reason behind the timer I wish they’d remove it because it stops whenever you turn off your phone. On one occasion I went to show my bus ticket for a ride on a different day but I couldn’t get to my tickets because the timer hadn’t finished yet. I hope NJ Transit addresses this issue. Otherwise, excellent app. Big Fan Overall - Concern About Light Rail Tickets I’ve been using the NJ Transit app for years, it’s been extremely useful and convenient. I appreciate not only being able to buy tickets in the app but also view train schedules. My only issue is that the light rail tickets have a 3 minute delay, which tends to glitch. While I understand the reason behind the timer I wish they’d remove it because it stops whenever you turn off your phone. On one occasion I went to show my bus ticket for a ride on a different day but I couldn’t get to my tickets because the timer hadn’t finished yet. I hope NJ Transit addresses this issue. Otherwise, excellent app.

App Details

Developer

NEW JERSEY TRANSIT CORPORATION

Platform

ios

Rating

4.8

Last Updated

9/7/2025