MyChart icon
MyChart Review: Comprehensive Patient Portal for Healthcare Management

by Epic

4.6
IOSTop Free Apps
Epic's MyChart provides iOS users with centralized access to medical records, provider communication, and appointment management. The app serves patients seeking digital healthcare coordination and family caregivers managing multiple health profiles.

Detailed Review

MyChart represents Epic Systems' flagship patient portal application, delivering secure access to personal health information through iOS devices. The application integrates with numerous healthcare providers using Epic's electronic health record system, positioning itself as one of the most widely adopted patient portals in the United States healthcare market. The application's core functionality centers on comprehensive health data management. Users can access test results, medication lists, immunization histories, and clinical notes from medical visits. The platform enables direct messaging with healthcare providers, appointment scheduling, prescription renewal requests, and bill payment capabilities. A notable integration with Apple Health allows automatic syncing of health metrics from personal devices into the patient's medical record, creating a more complete health picture for both patients and providers. User experience demonstrates thoughtful design with intuitive navigation and clear information hierarchy. The interface organizes features into logical sections: Messages, Appointments, Health Records, and Billing. Real-world usage patterns show most users accessing the app for specific purposes rather than casual browsing—checking lab results after visits, messaging providers between appointments, or reviewing clinical summaries. The design prioritizes readability of complex medical information while maintaining HIPAA-compliant security protocols. User feedback consistently highlights satisfaction with communication features and information accessibility. Reviewer Gvfoss (August 5, 2025) appreciated "complete reviews of medical appointments before and after events," while Miss Kuheku (August 5, 2025) valued the ability to "text my Dr anytime and schedule my own appointments." Multiple reviewers including JimPugh (August 5, 2025) specifically praised the non-emergency communication functionality and historical lab result access. The 4.6-star rating reflects widespread approval, though some users outside this sample have reported occasional technical glitches and variability in provider response times. The application's primary strength lies in its comprehensive integration with healthcare systems, though limitations include dependency on provider adoption of Epic's ecosystem and occasional interface inconsistencies across different healthcare organizations. MyChart proves most valuable for patients with chronic conditions requiring frequent provider communication, families managing care for multiple members, and health-conscious individuals tracking wellness metrics through Apple Health integration.

Key Features

  • Secure messaging system enabling direct communication with healthcare providers for non-urgent medical questions and prescription renewals
  • Comprehensive health record access including test results, medication lists, immunization history, and clinical visit summaries
  • Apple Health integration that automatically imports health data from personal devices to create consolidated health records
  • Appointment management functionality allowing users to schedule, reschedule, and receive reminders for medical visits
  • Multi-profile support enabling caregivers to manage health information and appointments for family members
  • Medical bill viewing and payment system providing transparent access to healthcare costs and payment options

Why Users Love It

Comprehensive health data consolidation
Streamlined provider communication

Perfect for: Patients and caregivers managing healthcare through Epic-affiliated providers

Screenshots

MyChart screenshot 1MyChart screenshot 2MyChart screenshot 3MyChart screenshot 4MyChart screenshot 5

Ranking History

Track MyChart's performance in Top Free Apps over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#32

+12 from last week

Best Rank

#1

All-time high

Average Rank

#15

30-day average

User Reviews

Kerrisnow73
Aug 5, 2025

I've been seeing Crystal Run Doctors for 20 years now. I would like to show my appreciation to the Doctors at Crystal Run, especially the Rockhill NY facility for their advice, treatment, and compassion in helping me be healthy and stay healthy. ❤️ I've been a patient for 20 years I've been seeing Crystal Run Doctors for 20 years now. I would like to show my appreciation to the Doctors at Crystal Run, especially the Rockhill NY facility for their advice, treatment, and compassion in helping me be healthy and stay healthy. ❤️

Dt.DewLady
Aug 5, 2025

I am so happy that there is finally an App for MyChart it makes things so much easier !! Thank you so much !! App I am so happy that there is finally an App for MyChart it makes things so much easier !!Thank you so much !!

vbuha
Aug 5, 2025

I would recommend this app to anyone especially while you’re waiting in the ER. Lab/test results are uploaded right onto MyChart so while they’re getting ready to see you and explain the results, you get the chance to inform yourself as well before the staff talks to you. Helpful & organized. Very organized I would recommend this app to anyone especially while you’re waiting in the ER. Lab/test results are uploaded right onto MyChart so while they’re getting ready to see you and explain the results, you get the chance to inform yourself as well before the staff talks to you. Helpful & organized.

lovelylox
Aug 5, 2025

I don’t know how I made it without this . I am now able to access all aspects of my health chart 😀 MyChart I don’t know how I made it without this . I am now able to access all aspects of my health chart 😀

DenaliDad
Aug 5, 2025

Finally, I have ONE place that keeps track of several health care providers information, including test results, appointments, and health tracking information that I submit. I understand the risk of having highly sensitive personal health information in one place, but honestly, the risk is worth it. This is a great app! Five Stars! Great app! Finally, I have ONE place that keeps track of several health care providers information, including test results, appointments, and health tracking information that I submit. I understand the risk of having highly sensitive personal health information in one place, but honestly, the risk is worth it. This is a great app! Five Stars!

App Details

Developer

Epic

Platform

ios

Rating

4.6

Last Updated

10/7/2025