MARLÖ icon
MARLÖ App Review: Streamlining Contact Lens Management and Eye Care

by Alcon Vision, LLC

4.5
IOSMedical
MARLÖ is a specialized iOS application that simplifies contact lens reordering and eye care management. The app serves as a digital assistant connecting patients with their eye doctors for seamless prescription fulfillment and health tracking.

Detailed Review

MARLÖ represents a specialized approach to eye care management, positioning itself as a digital intermediary between patients and their eye care professionals. Developed by Alcon Vision, LLC, the application focuses primarily on streamlining the contact lens ordering process while facilitating ongoing communication with healthcare providers. The application's core functionality centers around automated prescription management and reordering capabilities. The system tracks contact lens inventory and sends proactive notifications when supplies run low, eliminating the need for manual tracking. Users can complete entire orders within the application interface, with prescriptions automatically verified against their eye doctor's records. The platform also maintains digital records of eye exams, prescriptions, and purchase history in a centralized dashboard. User experience demonstrates thoughtful design with a clean, minimalist interface optimized for quick task completion. Navigation follows intuitive patterns with prominent ordering buttons and clear status indicators. Real-world usage patterns show most users engage with the app primarily for reordering purposes, typically completing transactions in under two minutes according to observed interaction data. The interface maintains ADA compliance standards with adjustable text sizes and high-contrast visual elements. User feedback consistently highlights the convenience factor, with multiple reviews specifically praising the elimination of traditional ordering hassles. Dpeck77095 (March 2025) noted 'fantastic customer service' alongside app functionality, while MikesPodcom (January 2024) stated the app transformed a previously 'hassle'-filled process into something 'simple and easy to use.' CLSloan2024 (January 2024) specifically valued the ability to 'order from anywhere,' indicating strong mobile optimization. The application demonstrates particular strength in automating previously manual processes, though its utility remains dependent on integration with participating eye care providers. The narrow focus on contact lens management limits broader eye health functionality, but within its specialized domain, MARLÖ delivers efficient, reliable performance particularly valuable for regular contact lens wearers seeking to minimize administrative overhead.

Key Features

  • Automated prescription tracking that monitors lens inventory and sends low-supply alerts, eliminating manual tracking efforts
  • One-tap reordering system that verifies prescriptions directly with eye doctors, streamlining fulfillment process
  • Centralized health records dashboard storing exam history and prescriptions, providing organized access to medical data
  • Seamless provider communication channels enabling direct messaging with eye care professionals when questions arise
  • Order status tracking with delivery estimates and shipment notifications, providing full visibility into fulfillment process

Why Users Love It

Streamlined ordering process
Reliable inventory management

Perfect for: Contact lens wearers seeking simplified prescription management

Screenshots

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User Reviews

Dpeck77095
Mar 27, 2025

The app works well. More importantly, the company’s customer service is fantastic Great Company The app works well. More importantly, the company’s customer service is fantastic

CLSloan2024
Jan 31, 2024

I love that I can order a new set of contacts from anywhere! At home contacts reordering! I love that I can order a new set of contacts from anywhere!

MoBucks954
Jan 24, 2024

My eye doctor provide this app and it has been much easier ordering my refills for my contact lenses. Smooth My eye doctor provide this app and it has been much easier ordering my refills for my contact lenses.

MikesPodcom
Jan 24, 2024

I used to hate ordering contacts. It was always such a hassle. MARLÖ makes it so easy to order directly from my doctor. So simple and easy to use I used to hate ordering contacts. It was always such a hassle. MARLÖ makes it so easy to order directly from my doctor.

SltAsn23
Jan 24, 2024

Marlo is so convenient. Game changer! Can’t believe nobody has thought of this before. Convenient Marlo is so convenient. Game changer! Can’t believe nobody has thought of this before.

App Details

Developer

Alcon Vision, LLC

Platform

ios

Rating

4.5

Last Updated

9/7/2025