Local by Toast icon
Local by Toast: Comprehensive Review of Toast's Restaurant Platform

by Toast, Inc.

4.9
IOSFood & Drink
Local by Toast enables iOS users to order ahead and book reservations at participating restaurants. The app streamlines food pickup with customization options and fee-free transactions, targeting urban professionals and diners seeking convenience.

Detailed Review

Local by Toast represents Toast, Inc.'s consumer-facing platform for restaurant discovery, ordering, and reservation management. Positioned as a direct channel between diners and Toast-powered establishments, the app bypasses third-party delivery services by focusing exclusively on pickup orders and table reservations. This strategic approach allows restaurants to maintain higher profit margins while offering customers potentially lower prices compared to commission-based platforms. The app's core functionality centers on two primary workflows: order-ahead pickup and reservation booking. Users can browse participating restaurants, customize menu items with specific modifications, complete payment through integrated systems, and receive accurate preparation time estimates. The reservation system displays real-time availability across time slots, with instant confirmation and calendar integration. Both features operate without service fees—a significant differentiator from platforms like DoorDash or OpenTable—though restaurants may implement their own pricing structures. User experience reflects Toast's restaurant-focused design philosophy, with a clean interface prioritizing speed and clarity. The order flow minimizes taps through saved payment methods and order history, while the map view shows nearby participating establishments with current wait times. Real-world usage patterns indicate strongest adoption during lunch rushes and weekend dinners, where time savings become most valuable. The app's reliability depends heavily on individual restaurant integration quality, creating some variability in experience across locations. User feedback consistently highlights efficiency and cost savings, with multiple reviews specifically noting the absence of 'onerous fee structures' (per _M_F_, September 9, 2025) and time savings from skipping lines. Commander 603's September 5, 2025 review expresses a common desire for expanded restaurant participation, while multiple users like Jesustheonlyway! (September 6, 2025) praise the convenience of 'fast and convenient' service. The 4.89/5 rating reflects overwhelmingly positive sentiment, though the limited restaurant availability remains a recurring theme in feedback. The platform's greatest strength lies in its frictionless transaction experience and financial advantage over third-party alternatives. However, its utility remains geographically constrained to areas with Toast-enabled restaurants, and the lack of delivery options limits use cases. Ideal for urban professionals seeking quick lunch pickups or couples planning date nights, the app delivers maximum value when used within its supported network of establishments.

Key Features

  • Fee-free ordering system that eliminates third-party commissions, resulting in potential savings for customers compared to delivery apps
  • Customizable order modifications with real-time menu updates, allowing precise meal adjustments before kitchen preparation begins
  • Integrated reservation booking with live availability displays, enabling instant table confirmation across participating restaurants
  • Saved payment and order history for rapid reordering, reducing transaction time for frequent customers
  • Geolocated restaurant discovery showing real-time wait estimates and operating hours for nearby establishments
  • Order status tracking with preparation time alerts, providing accurate pickup expectations and reducing wait times

Why Users Love It

No service fees
Rapid order processing

Perfect for: Urban professionals seeking convenient restaurant pickup and reservations

Screenshots

Local by Toast screenshot 1Local by Toast screenshot 2Local by Toast screenshot 3

Ranking History

Track Local by Toast's performance in Food & Drink over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#43

+5 from last week

Best Rank

#43

All-time high

Average Rank

#48

30-day average

User Reviews

WenderiferO
Aug 25, 2025

I like how easy it is discover the many local restaurants and coffee shops there are in our little town and many other townships. Especially when time limited I like the simplicity of ordering ahead to be able to put the stuff and pick up a meal or treat🌿 Easy ordering for pickup I like how easy it is discover the many local restaurants and coffee shops there are in our little town and many other townships. Especially when time limited I like the simplicity of ordering ahead to be able to put the stuff and pick up a meal or treat🌿

Jesustheonlyway!
Sep 6, 2025

I truly enjoy this service! So fast and convenient! The Most Efficient Way to Eat I truly enjoy this service! So fast and convenient!

_M_F_
Sep 9, 2025

With no line. Simply the best to get food I’ve found without wasting time waiting or dealing with onerous fee structures that ruin other services. Best service to get food With no line. Simply the best to get food I’ve found without wasting time waiting or dealing with onerous fee structures that ruin other services.

Huggies5
Aug 30, 2025

I love using the app! It’s convenient as some of my favorites are saved and can just click into the cart. Also, I’ve gotten free food by using the app frequently. Convenient I love using the app! It’s convenient as some of my favorites are saved and can just click into the cart. Also, I’ve gotten free food by using the app frequently.

Commander 603
Sep 5, 2025

Great Food app! I wish more of the food places in my area would use it! TOAST Great Food app! I wish more of the food places in my area would use it!

App Details

Developer

Toast, Inc.

Platform

ios

Rating

4.9

Last Updated

10/12/2025