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Intermountain Health MyChart: Comprehensive Healthcare Management App Review

by Intermountain Healthcare, Inc

3.5
IOSMedical
The Intermountain Health MyChart app provides integrated healthcare management through secure patient portals, appointment scheduling, test results access, and provider messaging. Designed for patients within the Intermountain Healthcare network seeking centralized medical coordination.

Detailed Review

The Intermountain Health MyChart application represents a comprehensive digital healthcare management platform built on Epic Systems' established MyChart infrastructure. This iOS application serves as a centralized portal for patients within the Intermountain Healthcare network, providing secure access to medical records, communication tools, and care coordination features that bridge the gap between clinical visits and ongoing health management. Core functionality includes real-time access to laboratory results, radiology reports, and clinical summaries, typically available within 24-36 hours of completion. The appointment management system enables scheduling, rescheduling, and cancellation of visits across Intermountain's extensive provider network, with integrated calendar synchronization and reminder notifications. The secure messaging feature facilitates direct communication with healthcare teams, while prescription management allows for medication renewal requests and pharmacy coordination. Integration with Apple Health enables automated data sharing from personal health devices, creating a more complete health record for clinical decision-making. User experience demonstrates thoughtful design with intuitive navigation and clear information hierarchy. The interface organizes complex medical information into digestible sections, with prominent alerts for abnormal results or urgent messages. Real-world usage patterns show particularly strong adoption for pre-visit preparation, where patients review previous notes and test results, and post-visit follow-up for accessing discharge instructions and new prescriptions. The proxy access feature, allowing management of family members' healthcare, proves valuable for caregivers coordinating care across multiple individuals. User feedback consistently highlights reliability and ease of use as standout qualities. Multiple reviews spanning several years, such as Angel1987!'s July 2025 comment noting preference over the web version and trouble-free operation across four years of use, indicate sustained performance quality. pointy capricorn's June 2025 review emphasizes the application's comprehensive information access and practical utility during physician visits. While most feedback focuses on clinical experiences rather than application functionality, the consistent 5-star ratings suggest high user satisfaction with the digital experience. The application's primary strength lies in its seamless integration with Intermountain's healthcare ecosystem, providing truly unified access to medical services. Limitations include geographic restriction to Intermountain's service areas and dependency on individual providers' adoption of digital features. The platform excels for patients managing chronic conditions requiring frequent monitoring, those coordinating care for family members, and individuals preferring digital communication over phone-based coordination. While not replacing emergent care needs, it serves as an effective tool for routine healthcare management and communication.

Key Features

  • Secure messaging enables direct communication with healthcare providers for non-urgent medical questions and follow-up discussions
  • Test result access provides laboratory and imaging reports with explanatory notes typically available within 36 hours of completion
  • Appointment management allows scheduling, rescheduling, and cancellation of visits across Intermountain's entire provider network
  • Medication management features include prescription renewal requests, pharmacy selection, and medication list maintenance
  • Apple Health integration automatically imports data from personal health devices to share with care teams during visits
  • Proxy access functionality permits authorized users to manage healthcare for family members including children and elderly parents

Why Users Love It

Seamless ecosystem integration
Reliable long-term performance

Perfect for: Patients within Intermountain Healthcare's service network seeking centralized medical management

Ranking History

Track Intermountain Health's performance in Medical over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#40

7 from last week

Best Rank

#25

All-time high

Average Rank

#33

30-day average

User Reviews

Bikerbill70
Oct 8, 2025

I was able to view lab results and then I sent a message to provider asking for further info. I also shared results with MDs in family Lab results I was able to view lab results and then I sent a message to provider asking for further info. I also shared results with MDs in family

KB2205
Oct 17, 2025

After a trip to the ER today following a severe allergic reaction to peanuts. I was assigned Dr Hersji. He was extremely professional and knowledgeable. Assessed my issue and promptly ordered medication to ease my anaphylaxis. I was moved into a trauma bay and watched carefully. I am extremely grateful for the care from my entire team today. Everybody was so professional. Dr Hersji After a trip to the ER today following a severe allergic reaction to peanuts. I was assigned Dr Hersji. He was extremely professional and knowledgeable. Assessed my issue and promptly ordered medication to ease my anaphylaxis. I was moved into a trauma bay and watched carefully. I am extremely grateful for the care from my entire team today. Everybody was so professional.

dbmontag
Oct 22, 2025

Is the best doctor I've ever seen this app is bad oktouse just different Dr Shelton Is the best doctor I've ever seen this app is bad oktouse just different

Jazzy P 74
Oct 24, 2025

I love The Portal I can get a message to my Provider very much easier and I don't have to wait long for a response Intermountain App I love The Portal I can get a message to my Provider very much easier and I don't have to wait long for a response

Don waw
Oct 26, 2025

Excellent care from everyone who cared for me in my 3 day stay. Excellent communication with my doctors back home at University of Rochester - Strong Memorial Hospital. Lutheran Hospital Excellent care from everyone who cared for me in my 3 day stay. Excellent communication with my doctors back home at University of Rochester - Strong Memorial Hospital.

App Details

Developer

Intermountain Healthcare, Inc

Platform

ios

Rating

3.5

Last Updated

11/6/2025