Imprivata ID icon
Imprivata ID for iOS: Streamlined Clinical Access with Connectivity Concerns

by Imprivata, Inc.

★2.6
IOSMedical
This app provides healthcare workers with secure authentication to clinical systems through mobile devices. Designed to help medical staff access electronic health records and hospital applications more efficiently. The implementation offers biometric login options but faces significant user experience challenges according to early feedback.

Detailed Review

Imprivata ID serves as a mobile authentication solution for healthcare environments, allowing clinical staff to access secure systems without traditional passwords. The app positions itself as a time-saving tool for busy medical professionals who frequently move between workstations and need rapid access to patient records. By enabling smartphone-based authentication, it aims to reduce the login burden in fast-paced clinical settings where every second counts. The core functionality centers around replacing password-based logins with device-based authentication methods. Healthcare workers can use their enrolled mobile device to authenticate to clinical workstations, electronic health record systems, and other hospital applications. The app supports biometric authentication including Touch ID and Face ID, plus PIN fallback options. Integration with Imprivata's broader identity management platform allows for centralized credential management across healthcare organizations. However, the setup process requires specific organizational deployment and configuration, limiting its usefulness for individual practitioners outside supported healthcare systems. In practical clinical scenarios, the app theoretically enables doctors and nurses to tap their phone to log into workstation sessions rather than typing complex passwords repeatedly. This could save valuable time during patient rounds or emergency situations. The mobile approach also reduces the security risks associated with shared workstations and written-down passwords in hospital environments. Yet users report inconsistent performance in real-world use, with authentication failures occurring at inconvenient moments during patient care activities. The reliability issues appear most pronounced in areas with poor cellular connectivity, which remains common in many hospital buildings. Early user feedback highlights significant concerns about the app's stability and connectivity requirements. Reviews indicate frustration with authentication failures that lock users out of critical systems during time-sensitive clinical work. Some healthcare workers report the app consumes substantial battery life when running in the background, creating additional device management challenges during long shifts. The interface receives mixed responses, with some users finding it straightforward while others describe confusing enrollment processes and unclear error messages. These technical issues appear to outweigh the potential time-saving benefits for many early adopters. The app represents a conceptually sound approach to healthcare authentication challenges but suffers from execution flaws that impact reliability. While the biometric authentication and single-tap login features address genuine workflow pain points in clinical environments, the current implementation struggles with consistency. Healthcare organizations considering deployment should anticipate a potentially frustrating user adoption period and ensure robust technical support. The app shows promise for reducing authentication overhead in medical settings but requires significant refinement to deliver on its core value proposition consistently.

Key Features

  • •Biometric authentication support enables login using Face ID or Touch ID instead of remembering complex passwords during busy shifts
  • •Single-tap workstation authentication allows clinicians to quickly access patient records without repeated password entry at shared computers
  • •Secure mobile credential storage eliminates the need for physical badges or tokens that can be lost or forgotten at home
  • •Clinical context preservation maintains user sessions when moving between different workstations throughout hospital units
  • •Organization-wide deployment support integrates with existing identity management systems used by healthcare facilities
  • •Offline capability fallback provides limited functionality when hospital Wi-Fi or cellular signals are unreliable

Why Users Love It

Reduces password entry time
Biometric login convenience

Perfect for: Healthcare professionals working in organizations using Imprivata's identity management platform

Screenshots

Imprivata ID screenshot 1Imprivata ID screenshot 2Imprivata ID screenshot 3Imprivata ID screenshot 4Imprivata ID screenshot 5

Ranking History

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Current Rank

#44

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Best Rank

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Average Rank

#44

30-day average

User Reviews

SnappyFerguson
★★★★★
Oct 13, 2025

We use Imprivata daily for multiple employees, never had any issues. As far as watch functionality, I’ve never used it or knew that was a thing with the app. Phone access works great. Works as expected We use Imprivata daily for multiple employees, never had any issues. As far as watch functionality, I’ve never used it or knew that was a thing with the app. Phone access works great.

Nikiti90
★★★★★
May 7, 2025

Easy to use and works. I use the push notification every day for logging in at work. Simple! Easy to use and works. I use the push notification every day for logging in at work.

Revw000
★★★★★
Apr 30, 2025

It is easy to use and intuitive, it is reliable and works nicely with my apple watch Easy to use, works nicely with my apple watch It is easy to use and intuitive, it is reliable and works nicely with my apple watch

Dr Dan the Man
★★★★★
Jul 30, 2025

I use this multiple times a day when I work to write controlled substance prescriptions. One suggestion is to make the approve and deny buttons larger and separated, and color the deny button red and the approve green (include the words or use a check mark and X for those who are red green colorblind). Does the Trick I use this multiple times a day when I work to write controlled substance prescriptions. One suggestion is to make the approve and deny buttons larger and separated, and color the deny button red and the approve green (include the words or use a check mark and X for those who are red green colorblind).

RustBeltRoots
★★★★★
Sep 28, 2023

Just updated and lost the ability to approve prescriptions on my Apple Watch. This was an extremely convenient feature and I hope they bring it back. Took the apple watch approval away Just updated and lost the ability to approve prescriptions on my Apple Watch. This was an extremely convenient feature and I hope they bring it back.

App Details

Developer

Imprivata, Inc.

Platform

ios

Rating

★2.6

Last Updated

11/6/2025