healow icon
healow App Review: Comprehensive Medical Management Platform Assessment

by eClinicalWorks LLC

4.7
IOSMedical
healow provides centralized healthcare management through appointment booking, medical record access, and physician communication. The platform serves patients and families seeking streamlined digital healthcare coordination with their existing providers.

Detailed Review

healow, developed by eClinicalWorks LLC, represents a comprehensive healthcare management platform designed to bridge the gap between patients and medical providers. The iOS application serves as a digital extension of physician offices, enabling users to manage multiple aspects of their healthcare through a single interface. With a 4.69602 rating, the app positions itself as a solution for modern healthcare coordination. The application's core functionality centers around medical record aggregation, appointment management, and provider communication. Users can access lab results, vitals tracking, medication management, and personal health data consolidated from participating healthcare providers. The platform supports multiple account management, allowing families to oversee medical information for dependents and elderly relatives. Appointment booking functionality operates 24/7 without phone wait times, while secure messaging enables direct communication with healthcare staff. User experience demonstrates intentional design for accessibility across age groups and technical proficiency levels. The interface employs clear categorization of medical information with intuitive navigation patterns. Real-world usage patterns show peak engagement during appointment scheduling periods and medication reminder times, with users frequently accessing lab results shortly after medical visits. The notification system provides timely reminders for appointments and medication schedules, reducing missed healthcare engagements. User feedback trends consistently highlight ease of use and communication efficiency. Reviewer gxdvvv (2025-08-28) noted the app provides 'a quick and simple way to communicate with your physician,' while scarletbefierce (2025-09-02) praised the 'helpful notifications as a reminder.' Multiple reviews from August and September 2025 emphasize the application's functional design and accessibility, with franc0830 (2025-09-01) appreciating having 'vital informations at your fingertips.' The application demonstrates significant strengths in healthcare coordination but faces limitations regarding provider integration depth. Functionality remains dependent on individual healthcare providers' implementation of eClinicalWorks systems, creating variability in available features across medical practices. While the platform excels at centralized information access and communication, some users report occasional synchronization delays with newer medical records. The application serves most effectively for patients with established relationships with eClinicalWorks-integrated providers seeking to digitize their healthcare management.

Key Features

  • Centralized medical record access allowing patients to view lab results, vitals, and treatment histories from multiple providers through unified dashboard
  • 24/7 appointment scheduling functionality that eliminates phone wait times and enables booking outside office hours
  • Secure messaging system facilitating direct communication with healthcare providers for non-urgent medical questions
  • Multi-account management supporting oversight of family members' healthcare needs through single login
  • Medication management tools providing dosage reminders and prescription refill coordination
  • Health tracking capabilities enabling users to monitor vitals and symptoms between medical visits

Why Users Love It

Streamlined provider communication
Centralized health records access

Perfect for: Patients and families managing ongoing healthcare with eClinicalWorks-integrated providers

Screenshots

healow screenshot 1healow screenshot 2healow screenshot 3healow screenshot 4healow screenshot 5healow screenshot 6

Ranking History

Track healow's performance in Medical over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#3

Best Rank

#3

All-time high

Average Rank

#4

30-day average

User Reviews

Is Charli
Sep 30, 2025

Jenny was very nice and easy to talk to. I was worried about starting therapy again but she made it very comfortable to open up. Thank you in Intake Jenny was very nice and easy to talk to. I was worried about starting therapy again but she made it very comfortable to open up. Thank you in

RichiesWifey
Sep 24, 2025

I love this app. I can make appointments & talk to my daughters doctor. It’s really convenient! Amazing! I love this app. I can make appointments & talk to my daughters doctor. It’s really convenient!

Hibicus07
Oct 3, 2025

It is always good to be able to go back and look at health results! Easy to understand and find results. I like this app! It is always good to be able to go back and look at health results! Easy to understand and find results.

1234barrett
Sep 24, 2025

Very easy to use, age friendly! And all the people that work at the pain management are helpful and friendly. Jeanie Very easy to use, age friendly! And all the people that work at the pain management are helpful and friendly.

EllieInAustin
Oct 1, 2025

When I call my doctor, I can wait on hold more than 30 minutes. I have even driven to the office while on hold and arrived before they answered my call. With this app, I can type a message to my doctor and go on with my day. I love it! Don’t have to listen to terrible hold music! When I call my doctor, I can wait on hold more than 30 minutes. I have even driven to the office while on hold and arrived before they answered my call. With this app, I can type a message to my doctor and go on with my day. I love it!

App Details

Developer

eClinicalWorks LLC

Platform

ios

Rating

4.7

Last Updated

10/7/2025