Express Scripts icon
Express Scripts Mobile App: Comprehensive Prescription Management Solution

by Express Scripts

4.8
IOSMedical
The Express Scripts iOS app streamlines prescription management for medication users. It enables refill ordering, pharmacy location, and order tracking, serving individuals and families managing regular medications through this pharmacy benefit manager.

Detailed Review

The Express Scripts mobile application represents a significant advancement in digital prescription management, offering users direct access to pharmacy services through their iOS devices. As the official mobile platform of one of North America's largest pharmacy benefit managers, the app serves as a digital extension of Express Scripts' comprehensive medication services, positioning itself as an essential tool for the millions of Americans managing prescription regimens through the service. The application's core functionality centers around three primary operations: prescription refill management, pharmacy location services, and order tracking capabilities. Users can initiate refills for themselves or family members through an intuitive interface that displays all active prescriptions with refill eligibility status. The pharmacy locator feature incorporates GPS functionality to identify nearby in-network pharmacies with operating hours and contact information. Order tracking provides real-time status updates from processing through shipment, with delivery estimates and tracking numbers for mailed prescriptions. User experience demonstrates thoughtful design considerations, particularly in the updated interface mentioned in recent reviews. The home screen presents key information at a glance while maintaining straightforward navigation to deeper functions. The automatic refill setup process, specifically praised by user mike 459 in their August 31, 2025 review, exemplifies the app's focus on reducing medication management burdens. Real-world usage patterns indicate most users engage with the app primarily for refill initiation and status checking, with pharmacy location serving as a secondary but valuable feature. User feedback trends strongly positive, with particular emphasis on operational efficiency and customer service integration. Reviewers consistently highlight the speed and simplicity of prescription ordering, as noted by kibolltex on August 31, 2025: 'Fast and easy. If you do need to call they are very helpful and pleasant to speak with.' The September 2, 2025 review by !!!Easy!!! reinforces this sentiment regarding customer service accessibility. Long-term users like Mike and the hermits (August 28, 2025) appreciate the comprehensive experience compared to traditional pharmacies. The application's primary strength lies in its seamless integration with Express Scripts' pharmacy services, creating a unified medication management ecosystem. However, limitations include exclusive functionality for Express Scripts members only, potentially limiting broader accessibility. The app serves most effectively for individuals managing multiple prescriptions or family medication regimens, particularly those requiring regular refills and delivery services. While the interface excels at core functions, users seeking additional health management features beyond prescription services may need supplementary applications.

Key Features

  • Prescription refill management allows users to order medications for themselves or family members through an intuitive interface showing eligibility status and dosage information
  • Automatic refill enrollment enables scheduled prescription renewals without manual intervention, ensuring continuous medication availability
  • Real-time order tracking provides shipment status updates, delivery estimates, and tracking numbers for mailed prescriptions
  • Pharmacy locator utilizes GPS to identify nearby in-network pharmacies with addresses, hours, and contact information
  • Family management functionality permits users to handle prescriptions for multiple family members through a single account
  • Customer service integration offers direct access to support representatives through the app when assistance is required

Why Users Love It

Streamlined prescription management
Integrated customer service access

Perfect for: Express Scripts members managing prescription medications regularly

Screenshots

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Ranking History

Track Express Scripts's performance in Medical over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#36

1 from last week

Best Rank

#33

All-time high

Average Rank

#38

30-day average

User Reviews

!!!Easy!!!
Sep 2, 2025

Easy to order as needed, customer service couldn’t be nicer when needed Easy! Peezy! Easy to order as needed, customer service couldn’t be nicer when needed

Godgirl67
Aug 4, 2025

I like Express script because they save me money on prescriptions & I can get 3 months supply & not have to run to the pharmacy every month. Express script I like Express script because they save me money on prescriptions & I can get 3 months supply & not have to run to the pharmacy every month.

PaddyWas
Aug 5, 2025

I have had many nightmare level frights just navigating all previous formats when ordering my meds online! As an octogenarian, I obviously need help with all things computers...and have been baffled with every update until now! Soooo, THANK YOU VERY MUCH! YOU NEED A PROMOTION!!!!! and a HUGE RAISE!!!! I appreciate your help! Love the revised ordering format! I have had many nightmare level frights just navigating all previous formats when ordering my meds online! As an octogenarian, I obviously need help with all things computers...and have been baffled with every update until now! Soooo, THANK YOU VERY MUCH!YOU NEED A PROMOTION!!!!! and a HUGE RAISE!!!! I appreciate your help!

DonerailLolly
Aug 5, 2025

Great service and helpful employees. I’ve used them more years than I can remember and highly recommend it! Service Great service and helpful employees. I’ve used them more years than I can remember and highly recommend it!

GMP 51
Aug 7, 2025

Life is a lot easier with Express Scripts Really easy to use the website Life is a lot easier with Express Scripts

App Details

Developer

Express Scripts

Platform

ios

Rating

4.8

Last Updated

10/7/2025