DoorDash - Dasher icon
DoorDash Dasher App: Comprehensive Review for Delivery Drivers

by DoorDash, Inc.

4.7
IOSBusiness
DoorDash Dasher enables independent food delivery work with flexible scheduling and instant payouts. The app serves gig economy workers seeking supplementary income through food delivery services across 7,000+ US cities.

Detailed Review

The DoorDash Dasher application serves as the primary interface for delivery drivers operating within the DoorDash ecosystem, positioning itself as the leading food and beverage delivery platform across more than 7,000 municipalities throughout the United States. The application facilitates on-demand delivery work with minimal barriers to entry, requiring only a smartphone and transportation method for immediate operational capability. Core functionality centers around three primary operational pillars: scheduling flexibility that allows drivers to work according to personal availability, real-time order management with GPS navigation integration, and immediate payment processing through the 'Cash After Every Dash' system that eliminates traditional deposit delays and fees. The platform maintains a transparent tipping policy where drivers retain 100% of customer gratuities, and incorporates a tiered rewards system (Silver, Gold, Platinum) that provides varying levels of scheduling priority and potential benefits based on performance metrics. User experience varies significantly based on market conditions and technical stability. The interface provides clear order information, navigation assistance, and earnings tracking, though performance inconsistencies have been documented. Real-world usage patterns indicate the app functions optimally during standard operating conditions but experiences disruptions during system updates, with some drivers reporting temporary deactivation periods following application upgrades. The scheduling system and order allocation algorithms appear sensitive to driver metrics including acceptance rates and on-time performance. User feedback reveals persistent technical concerns alongside general satisfaction with earning potential. Reviewer GlaiveSlayer (September 4, 2025) reported week-long deactivations following updates potentially related to low acceptance rates, while Liza Cuenca Garcia (August 3, 2025) documented customer service issues and application crashes. Multiple reviews reference calculation errors in performance metrics, including anq. Mormon. 🍎. (July 5, 2025) who identified specific problems with on-time rate calculations following a June 2025 update. Despite these technical issues, the overall 4.69 rating suggests most users find the platform functionally adequate for income generation. The application provides legitimate income opportunities with superior flexibility compared to traditional employment, though operational reliability remains inconsistent. Strengths include immediate payment processing, extensive market coverage, and low entry barriers. Limitations involve technical instability during updates, opaque deactivation policies, and metric calculation inaccuracies. The platform best serves individuals seeking supplementary income with high scheduling flexibility rather than those requiring consistent primary earnings, particularly in markets with sufficient order volume to offset platform inconsistencies.

Key Features

  • Instant payment processing after each delivery with no fees, providing immediate access to earnings rather than waiting for traditional pay cycles
  • Flexible scheduling system allowing drivers to work according to personal availability without fixed shifts or minimum hour requirements
  • Full tip retention policy ensuring drivers receive 100% of customer gratuities without platform deductions or processing fees
  • Comprehensive navigation integration with real-time traffic data and optimized routing for efficient delivery completion
  • Tiered rewards program offering scheduling priorities and potential benefits based on performance metrics and acceptance rates
  • Extensive market coverage across 7,000+ cities with continuous order volume monitoring and heat mapping for optimal positioning

Why Users Love It

Immediate payment processing
Extensive geographic coverage

Perfect for: Individuals seeking flexible supplementary income through delivery work

Screenshots

DoorDash - Dasher screenshot 1DoorDash - Dasher screenshot 2DoorDash - Dasher screenshot 3DoorDash - Dasher screenshot 4DoorDash - Dasher screenshot 5

Ranking History

Track DoorDash - Dasher's performance in Business over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#5

Best Rank

#2

All-time high

Average Rank

#4

30-day average

User Reviews

GlaiveSlayer
Sep 4, 2025

every time they release a new update it kicks me off doordash for over a week because of “technical issues” I think it’s discrimination against my acceptance rate, which is 20% because I don’t work for free! I use this to supplement my income and pay bills, which I have due tomorrow! And I’ve been kicked off for 4 hours now, which has been busy the whole time and prime time to dash. I wish I could give 0 stars, but I want my review to be read. Terrible maintenance every time they release a new update it kicks me off doordash for over a week because of “technical issues” I think it’s discrimination against my acceptance rate, which is 20% because I don’t work for free! I use this to supplement my income and pay bills, which I have due tomorrow! And I’ve been kicked off for 4 hours now, which has been busy the whole time and prime time to dash. I wish I could give 0 stars, but I want my review to be read.

cct40
Sep 4, 2025

I get frustrated sometimes, but overall it’s good 😎 I get frustrated sometimes, but overall it’s good

drearpainter476
Sep 4, 2025

Now I have taken down my review and now I’m writing a better review just so they can give me dashes because all my last review they stopped giving me DoorDash and now they’re not even letting me schedule dashes. They have dropped me from platinum back down to silver because of my post on here, let’s see what they do now Job is punishing for writing a bad review Now I have taken down my review and now I’m writing a better review just so they can give me dashes because all my last review they stopped giving me DoorDash and now they’re not even letting me schedule dashes. They have dropped me from platinum back down to silver because of my post on here, let’s see what they do now

Liza Cuenca Garcia
Aug 3, 2025

Really frustrating how door dash customer service hangs up with out saying anything after you let them know your following all steps to try and resolve the app crashing they need to stop using AI and have real people fix the app problems such as crashing out unexpectedly this only started happening these last two days 7/30/25-8/3/25 like how am I supposed to earn money when the app keeps crashing out saying “something is wrong” App keeps crashing after new update Really frustrating how door dash customer service hangs up with out saying anything after you let them know your following all steps to try and resolve the app crashing they need to stop using AI and have real people fix the app problems such as crashing out unexpectedly this only started happening these last two days 7/30/25-8/3/25 like how am I supposed to earn money when the app keeps crashing out saying “something is wrong”

anq. Mormon. 🍎.
Jul 5, 2025

There is an issue with the on-time rate calculation. Previously, it was working fine, but after the version released on June 25, 2025, the on-time rate calculation module started showing problems. If a merchant provides the order late, the app updates the delivery time by adding some buffer, and the Dasher also reports this through the self-help option link. However, the order is still marked as late even if the Dasher delivers it before the updated delivery time. It seems the developers are comparing the actual delivery time with the initial assigned delivery time (set when the order was accepted), rather than the updated delivery time. This could be causing the incorrect on-time rate. I have over 11 years of experience in API development, Python, PHP, MySQL, PostgreSQL, jQuery, and RPA development, so I was able to identify this issue." Issue in on time rate after 25 June 2025 version There is an issue with the on-time rate calculation. Previously, it was working fine, but after the version released on June 25, 2025, the on-time rate calculation module started showing problems.If a merchant provides the order late, the app updates the delivery time by adding some buffer, and the Dasher also reports this through the self-help option link. However, the order is still marked as late even if the Dasher delivers it before the updated delivery time.It seems the developers are comparing the actual delivery time with the initial assigned delivery time (set when the order was accepted), rather than the updated delivery time. This could be causing the incorrect on-time rate.I have over 11 years of experience in API development, Python, PHP, MySQL, PostgreSQL, jQuery, and RPA development, so I was able to identify this issue."

App Details

Developer

DoorDash, Inc.

Platform

ios

Rating

4.7

Last Updated

10/7/2025