Costco icon
Costco Mobile App: Comprehensive Review of Features and User Experience

by Costco Wholesale Corporation

4.9
IOSShopping
The Costco mobile app provides members with digital access to membership cards, warehouse locator, and expanded online shopping. Designed for Costco members seeking convenience and additional product selection beyond physical warehouse offerings.

Detailed Review

The Costco mobile application serves as a digital companion for members of the wholesale retail chain, offering streamlined access to membership benefits and expanded shopping capabilities. Developed by Costco Wholesale Corporation, the iOS application maintains a 4.85724 rating by focusing on core member needs while integrating digital convenience with traditional warehouse shopping experiences. The app's primary functionality centers around its digital membership card feature, which allows users to access warehouses and complete checkout transactions directly from their mobile devices. This eliminates the need for physical cards while maintaining security through digital authentication. Additionally, the shopping component provides access to Costco.com's expanded inventory, featuring thousands of items not typically available in physical locations. The platform supports home delivery services and includes warehouse locator functionality with real-time gas price information, creating a comprehensive shopping ecosystem. User experience demonstrates thoughtful design with intuitive navigation separating membership functions from shopping features. The interface prioritizes quick access to the digital membership card from the home screen, recognizing that most users need immediate warehouse access. Shopping categories follow logical organization patterns, and the search functionality incorporates predictive text and filtering options. Real-world usage patterns indicate most users employ the app for three primary purposes: accessing their membership card at warehouse entrances, checking gas prices at local locations, and browsing additional online-only products. User feedback trends show overwhelmingly positive reception, though some technical issues are noted. Reviewer Myra DLN (August 31, 2025) reported payment processing difficulties specifically regarding debit card input, indicating occasional technical limitations. However, multiple reviewers including rasp57 (September 4, 2025) and ceil15 (August 30, 2025) emphasize satisfaction with Costco's product quality and shopping experience, suggesting the app successfully extends brand loyalty into the digital space. The repeated mention of specific product categories like meats, produce, and clothing in reviews demonstrates users appreciate the full product ecosystem access. The application demonstrates significant strengths in convenience and value extension but faces limitations in payment processing consistency. Its digital membership functionality represents a notable advancement in retail accessibility, while the expanded online inventory provides genuine value beyond warehouse offerings. However, occasional technical issues with payment systems and card input, as noted in user reviews, indicate areas for improvement. The app serves existing Costco members most effectively, particularly those who frequently shop both in warehouses and online while valuing integrated digital convenience.

Key Features

  • Digital Membership Card provides instant warehouse access and checkout capability without physical card, enhancing convenience and reducing carry items
  • Expanded Online Inventory offers thousands of exclusive products not available in warehouses, significantly increasing shopping options for members
  • Warehouse Locator with real-time gas prices helps users find nearest locations and compare fuel costs, supporting trip planning decisions
  • Mobile Checkout enables payment processing directly through the application, streamlining the purchasing experience both online and in-store
  • Delivery Coordination manages home delivery services for online orders, providing tracking and scheduling functionality for purchased items
  • Account Management centralizes membership details, purchase history, and payment information, offering comprehensive profile control

Why Users Love It

Seamless membership integration
Expanded product selection

Perfect for: Existing Costco members seeking digital convenience and expanded shopping options

Screenshots

Costco screenshot 1Costco screenshot 2Costco screenshot 3Costco screenshot 4Costco screenshot 5Costco screenshot 6

Ranking History

Track Costco's performance in Shopping over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#17

Best Rank

#10

All-time high

Average Rank

#13

30-day average

User Reviews

Catie 323
Sep 24, 2025

Pretty handy app. It holds on to my cart items so I can add to it for several days before I actually hit order. lol. I wish there was a pick up option for the stuff that I want sooner but don’t have time to get sucked into the “Costco-ness” when I only need one item. But I see why they do it that way.😜 App Pretty handy app. It holds on to my cart items so I can add to it for several days before I actually hit order. lol. I wish there was a pick up option for the stuff that I want sooner but don’t have time to get sucked into the “Costco-ness” when I only need one item. But I see why they do it that way.😜

Randall 1357#
Sep 28, 2025

If it’s worth having then Costco has it at a reasonable price. The latest example is minoxidil for men. The only objection I have is outrageous shipping charges of 5.50 $ per container. If I cud buy in the store and carry home I would Shipping charges If it’s worth having then Costco has it at a reasonable price. The latest example is minoxidil for men. The only objection I have is outrageous shipping charges of 5.50 $ per container. If I cud buy in the store and carry home I would

Ramzuke
Sep 28, 2025

I work at Costco and I love my job ❤️ that’s it. Personal I work at Costco and I love my job ❤️ that’s it.

twinkieezzz123
Sep 24, 2025

I love Costco I bleed chicken bakes and sweat Costco pizza slices I’ll be with Costco forever Amazing I love Costco I bleed chicken bakes and sweat Costco pizza slices I’ll be with Costco forever

bjnbob
Oct 4, 2025

i bought 1 green rug at costco store. i needed 2 more. so excited i found online at Costco online. thank you, Brenda J. Dupree! bathroom rug i bought 1 green rug at costco store. i needed 2 more. so excited i found online at Costco online. thank you, Brenda J. Dupree!

App Details

Developer

Costco Wholesale Corporation

Platform

ios

Rating

4.9

Last Updated

10/7/2025