ConnectEBT, developed by Conduent Inc., serves as a dedicated mobile solution for Electronic Benefit Transfer (EBT) management across 14 participating states. The application positions itself as an essential tool for SNAP and cash assistance recipients seeking to monitor benefits securely without relying on physical card readers or customer service hotlines. Its core functionality centers on providing government benefit recipients with immediate access to critical financial information through iOS devices. The application's feature set includes real-time balance checking, transaction history tracking, PIN management, and deposit notification capabilities. Users can instantly view available balances without waiting for transaction processing delays that typically occur at point-of-sale terminals. The PIN change functionality allows immediate security updates without requiring telephone verification, while transaction history provides detailed records of benefit usage. These features collectively address the pressing need for benefit security amid rising EBT fraud incidents across participating states. User experience demonstrates thoughtful design considerations for the target demographic. The interface employs clear typography and high-contrast visuals suitable for varying levels of technological proficiency. Biometric authentication through Face ID integration streamlines access while maintaining security protocols. Real-world usage patterns show the app primarily serves as a pre-shopping verification tool and post-transaction auditing system, with particular utility in detecting unauthorized transactions before they impact available balances. User feedback reveals strong appreciation for security features, with pizinat (May 20, 2025) noting it provides 'piece of mind' against fraud, while Bmomma 50 (July 21, 2025) lamented not discovering the app 'before someone stole my snap benefits.' Technical limitations emerge in account recovery, as Ashd204 (May 28, 2025) highlighted the critical issue where forgotten login credentials without physical card access results in permanent account lockout. Feature requests include real-time transaction alerts, as suggested by Kayla bunnyrabbit (May 12, 2025), who recommended 'alert us by email or text when someone is attempting to use the card.' The application demonstrates significant strengths in immediate balance visibility and fraud prevention capabilities, though suffers from rigid account recovery protocols and limited notification options. Its ideal use case involves regular benefit monitoring between shopping trips, with particular value for users in high-fraud areas or those managing benefits for multiple household members. The state-by-state rollout currently limits accessibility, though planned expansion suggests broader future availability.