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ChargePoint App: Comprehensive Review of EV Charging Platform

by ChargePoint, Inc.

4.5
IOSNavigation
ChargePoint provides electric vehicle owners access to the world's largest charging network with seamless station discovery, payment processing, and real-time status monitoring through an integrated mobile platform.

Detailed Review

The ChargePoint mobile application serves as a comprehensive platform for electric vehicle owners to locate, access, and pay for charging stations across North America and Europe. As the official companion to ChargePoint's extensive network of hundreds of thousands of charging points, the app positions itself as an all-in-one solution for EV drivers seeking reliable charging infrastructure. The platform integrates with numerous roaming partners, significantly expanding its effective coverage beyond proprietary stations. The application's core functionality revolves around three primary operations: station discovery, charging session management, and payment processing. Users can filter available charging stations by compatibility, power level, availability status, and pricing through an interactive map interface. The app provides real-time data on station status, including whether units are currently in use, operational status, and estimated charging times. For home ChargePoint unit owners, the app enables remote monitoring and control of charging sessions, including scheduling and amperage adjustments after recent updates. User experience demonstrates thoughtful design with intuitive navigation and clear information hierarchy. The interface prioritizes essential information such as station location, availability, and pricing while maintaining quick access to payment methods and charging history. Real-world usage patterns show most users engage with the app for route planning with charging stops, monitoring active sessions, and managing payment preferences. The integration with vehicle profiles allows for personalized recommendations based on specific EV capabilities and charging requirements. User feedback trends indicate generally positive experiences, particularly regarding customer support responsiveness and environmental benefits. Reviewer Shockm3! noted on August 26, 2025: 'Every time I've called, no matter the time of the call, the hold time has been...' while nejl20 mentioned on August 18, 2025 specific limitations regarding vehicle model database updates: 'Please update the list of available EV models so we can find the correct types of chargers.' Multiple reviews praise the customer service team's ability to resolve technical issues remotely. The application demonstrates significant strengths in network breadth and payment integration but faces challenges regarding vehicle database comprehensiveness and self-service update capabilities. The platform excels for urban and suburban EV owners with regular access to ChargePoint's extensive network, while those in rural areas may find coverage limited. The ideal use case involves drivers who frequently utilize public charging infrastructure and value integrated payment solutions over carrying multiple network-specific RFID cards or payment methods.

Key Features

  • Real-time station mapping shows available charging locations with current status, compatibility information, and pricing details for informed decision-making
  • Integrated payment system processes transactions seamlessly without requiring physical cards or separate accounts at supported stations
  • Remote charging control allows home unit owners to monitor, schedule, and adjust charging sessions from anywhere with internet connectivity
  • Vehicle profile management enables personalized station recommendations based on specific EV charging capabilities and connector types
  • Roaming partner integration provides access to third-party networks without requiring additional applications or membership accounts
  • Session history tracking maintains detailed records of charging activity, costs, and energy consumption for personal accounting purposes

Why Users Love It

Extensive charging network coverage
Seamless payment integration

Perfect for: Electric vehicle owners requiring reliable public charging infrastructure access

Screenshots

ChargePoint® screenshot 1ChargePoint® screenshot 2ChargePoint® screenshot 3ChargePoint® screenshot 4ChargePoint® screenshot 5ChargePoint® screenshot 6

Ranking History

Track ChargePoint®'s performance in Navigation over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#13

1 from last week

Best Rank

#8

All-time high

Average Rank

#12

30-day average

User Reviews

Shockm3!
Aug 27, 2025

I never leave reviews. This is the first one I’ve ever felt to the need to do. I have had to call charge points customer support on three occasions. Always due to a mistake or misunderstanding on my end never on theirs but every time I’ve called, no matter the time of the call, the hold time has been less than 5 mins and the individuals that have assisted me have been some of the most friendly and helpful agents I’ve ever dealt with. I wish every company I had to call were as well trained and helpful as these people. Keep up the good work guys! Best customer support hands down I never leave reviews. This is the first one I’ve ever felt to the need to do. I have had to call charge points customer support on three occasions. Always due to a mistake or misunderstanding on my end never on theirs but every time I’ve called, no matter the time of the call, the hold time has been less than 5 mins and the individuals that have assisted me have been some of the most friendly and helpful agents I’ve ever dealt with. I wish every company I had to call were as well trained and helpful as these people. Keep up the good work guys!

Shockm3!
Aug 27, 2025

I never leave reviews. This is the first one I’ve ever felt to the need to do. I have had to call charge points customer support on three occasions. Always due to a mistake or misunderstanding on my end never on theirs but every time I’ve called, no matter the time of the call, the hold time has been less than 5 mins and the individuals that have assisted me have been some of the most friendly and helpful agents I’ve ever dealt with. I wish every company I had to call were as well trained and helpful as these people. Keep up the good work guys! Best customer support hands down I never leave reviews. This is the first one I’ve ever felt to the need to do. I have had to call charge points customer support on three occasions. Always due to a mistake or misunderstanding on my end never on theirs but every time I’ve called, no matter the time of the call, the hold time has been less than 5 mins and the individuals that have assisted me have been some of the most friendly and helpful agents I’ve ever dealt with. I wish every company I had to call were as well trained and helpful as these people. Keep up the good work guys!

ManofGodonFire777
Jun 26, 2025

The ChargePoint app has been a true blessing in my journey toward responsible and sustainable living. As a Christian striving to be a good steward of God’s creation, I deeply appreciate how this app supports my efforts to care for the environment through electric vehicle use. From the moment I started using it, the ChargePoint app has proven to be dependable, user-friendly, and incredibly helpful. Finding charging stations, checking availability, and managing my charging sessions is seamless—reminding me that God often provides practical tools to help us walk out our values in everyday life. I see the use of this technology not just as a convenience, but as part of a greater calling—to live intentionally and care for the earth that the Lord has made. Genesis reminds us that we are entrusted with the care of creation, and this app makes it easier for me to do just that with grace and confidence. The app’s features work with excellence and purpose, and I find that kind of diligence reflects the biblical principle of doing all things as unto the Lord (Colossians 3:23). It’s refreshing to use a tool that not only functions well but aligns with a lifestyle of responsibility, integrity, and care for others and the world around us. I’m thankful for the ChargePoint app, and I pray it continues to help more people make mindful, God-honoring choices in how they move through the world. It’s a great example of how faith and innovation can work together for the good of creation and community. God’s Charge The ChargePoint app has been a true blessing in my journey toward responsible and sustainable living. As a Christian striving to be a good steward of God’s creation, I deeply appreciate how this app supports my efforts to care for the environment through electric vehicle use.From the moment I started using it, the ChargePoint app has proven to be dependable, user-friendly, and incredibly helpful. Finding charging stations, checking availability, and managing my charging sessions is seamless—reminding me that God often provides practical tools to help us walk out our values in everyday life.I see the use of this technology not just as a convenience, but as part of a greater calling—to live intentionally and care for the earth that the Lord has made. Genesis reminds us that we are entrusted with the care of creation, and this app makes it easier for me to do just that with grace and confidence.The app’s features work with excellence and purpose, and I find that kind of diligence reflects the biblical principle of doing all things as unto the Lord (Colossians 3:23). It’s refreshing to use a tool that not only functions well but aligns with a lifestyle of responsibility, integrity, and care for others and the world around us.I’m thankful for the ChargePoint app, and I pray it continues to help more people make mindful, God-honoring choices in how they move through the world. It’s a great example of how faith and innovation can work together for the good of creation and community.

Sligvxct
Jun 7, 2025

Updated review: called customer service and they were excellent. Pushed an update to the charger. Now can control amperage. My only tiny gripe would be no ability to perform the update / requires contacting ChargePoint. Previous review: Using the home flex charger, it is nothing like its name. Completely inflexible. Cannot dial down the amperage via the app to meet home solar output, or to slow down charging. This should be called home in flexible. Correction and my bad, great company:Terrible company Updated review: called customer service and they were excellent. Pushed an update to the charger. Now can control amperage. My only tiny gripe would be no ability to perform the update / requires contacting ChargePoint. Previous review: Using the home flex charger, it is nothing like its name. Completely inflexible. Cannot dial down the amperage via the app to meet home solar output, or to slow down charging. This should be called home in flexible.

ManofGodonFire777
Jun 26, 2025

The ChargePoint app has been a true blessing in my journey toward responsible and sustainable living. As a Christian striving to be a good steward of God’s creation, I deeply appreciate how this app supports my efforts to care for the environment through electric vehicle use. From the moment I started using it, the ChargePoint app has proven to be dependable, user-friendly, and incredibly helpful. Finding charging stations, checking availability, and managing my charging sessions is seamless—reminding me that God often provides practical tools to help us walk out our values in everyday life. I see the use of this technology not just as a convenience, but as part of a greater calling—to live intentionally and care for the earth that the Lord has made. Genesis reminds us that we are entrusted with the care of creation, and this app makes it easier for me to do just that with grace and confidence. The app’s features work with excellence and purpose, and I find that kind of diligence reflects the biblical principle of doing all things as unto the Lord (Colossians 3:23). It’s refreshing to use a tool that not only functions well but aligns with a lifestyle of responsibility, integrity, and care for others and the world around us. I’m thankful for the ChargePoint app, and I pray it continues to help more people make mindful, God-honoring choices in how they move through the world. It’s a great example of how faith and innovation can work together for the good of creation and community. God’s Charge The ChargePoint app has been a true blessing in my journey toward responsible and sustainable living. As a Christian striving to be a good steward of God’s creation, I deeply appreciate how this app supports my efforts to care for the environment through electric vehicle use.From the moment I started using it, the ChargePoint app has proven to be dependable, user-friendly, and incredibly helpful. Finding charging stations, checking availability, and managing my charging sessions is seamless—reminding me that God often provides practical tools to help us walk out our values in everyday life.I see the use of this technology not just as a convenience, but as part of a greater calling—to live intentionally and care for the earth that the Lord has made. Genesis reminds us that we are entrusted with the care of creation, and this app makes it easier for me to do just that with grace and confidence.The app’s features work with excellence and purpose, and I find that kind of diligence reflects the biblical principle of doing all things as unto the Lord (Colossians 3:23). It’s refreshing to use a tool that not only functions well but aligns with a lifestyle of responsibility, integrity, and care for others and the world around us.I’m thankful for the ChargePoint app, and I pray it continues to help more people make mindful, God-honoring choices in how they move through the world. It’s a great example of how faith and innovation can work together for the good of creation and community.

App Details

Developer

ChargePoint, Inc.

Platform

ios

Rating

4.5

Last Updated

10/7/2025