Booking.com: Hotels & Travel icon
Booking.com: Hotels & Travel App - Comprehensive Review and Analysis

by Booking.com

4.8
IOSTravel
Booking.com's iOS app provides a unified platform for booking accommodations, flights, and transportation. The app targets travelers seeking last-minute deals, flexible cancellation policies, and comprehensive travel planning capabilities in a single interface.

Detailed Review

The Booking.com mobile application serves as a comprehensive travel booking platform that consolidates accommodations, flights, rental cars, and local attractions into a single interface. With an iOS rating of 4.83/5, the app positions itself as an all-in-one solution for modern travelers seeking convenience and flexibility in trip planning. The app's core functionality centers around its integrated booking system, which allows users to reserve hotels, apartments, flights, rental cars, taxis, and local experiences simultaneously. A notable feature is the widespread availability of free cancellation options at most properties, providing travelers with booking flexibility. The platform operates without booking or credit card fees, and includes 24/7 customer service support across more than 40 languages. The in-app messaging system enables direct communication with property managers, streamlining the pre-stay coordination process. User experience demonstrates particular strength in last-minute booking scenarios, with the interface designed to quickly surface available options based on location, date, and budget parameters. The search functionality organizes results effectively, though some users report occasional delays in the confirmation process. The mobile-exclusive deals provide additional incentive for app usage over desktop platforms, while the comprehensive filtering system helps users narrow options based on specific requirements such as amenities, price range, and guest ratings. User feedback consistently highlights the app's ease of use and value proposition. Janet be (September 3, 2025) noted the convenience of last-minute booking and comprehensive option visibility, while Karen 413 (September 4, 2025) emphasized how the platform simplifies the reservation process while maintaining cost-effectiveness. However, Chappelleconsulting (September 3, 2025) reported a two-hour delay during a cabin booking process in Arkansas, indicating potential inconsistencies in confirmation timing despite the overall positive experience. The application excels in providing extensive inventory, competitive pricing, and booking flexibility, though occasional processing delays may occur during high-demand periods. The platform proves most effective for travelers seeking comprehensive trip planning capabilities, particularly those valuing last-minute booking options, cancellation flexibility, and integrated travel component management. The direct property communication feature and multilingual customer support further enhance its utility for international travelers requiring immediate assistance during their journeys.

Key Features

  • Integrated travel booking system allowing simultaneous reservations for accommodations, flights, rental cars, and local experiences through a unified interface
  • Free cancellation policy available at most properties providing travelers with booking flexibility and reduced financial risk
  • Direct in-app messaging functionality enabling real-time communication with property managers for coordination and issue resolution
  • Mobile-exclusive deals and discounts offering cost savings unavailable through desktop or direct booking channels
  • 24/7 multilingual customer support providing assistance in over 40 languages for international travelers
  • Zero booking or credit card fees ensuring transparent pricing without hidden additional charges

Why Users Love It

Comprehensive travel inventory
Flexible cancellation policies

Perfect for: Travelers seeking integrated booking for accommodations, flights, and transportation

Screenshots

Booking.com: Hotels & Travel screenshot 1Booking.com: Hotels & Travel screenshot 2Booking.com: Hotels & Travel screenshot 3Booking.com: Hotels & Travel screenshot 4Booking.com: Hotels & Travel screenshot 5Booking.com: Hotels & Travel screenshot 6

Ranking History

Track Booking.com: Hotels & Travel's performance in Travel over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#6

Best Rank

#4

All-time high

Average Rank

#5

30-day average

User Reviews

Junior8121
Oct 4, 2025

I have been using the app for years now. I booked a trip to New York and I messed up on the check in date and the hotel couldn’t change it for me so I contacted Booking.com. Within 5 minutes they amended the date and the issue resolved. Awesome customer service I have been using the app for years now. I booked a trip to New York and I messed up on the check in date and the hotel couldn’t change it for me so I contacted Booking.com. Within 5 minutes they amended the date and the issue resolved.

sea47girt
Oct 1, 2025

Spacious, clean rooms with microwave, refrigerator, coffee maker (not Keurig), hair dryer, great tv with Netflix. Prime, etc. Coffee at free breakfast was ground there and professionally made in Bunn makers. Restaurant attached to motel had excellent hamburgers. Service was excellent at the restaurant and motel. Motel is easy on/off 95. Do t hesitate to stay here or stop for lunch and gas. Great stay Spacious, clean rooms with microwave, refrigerator, coffee maker (not Keurig), hair dryer, great tv with Netflix. Prime, etc. Coffee at free breakfast was ground there and professionally made in Bunn makers. Restaurant attached to motel had excellent hamburgers. Service was excellent at the restaurant and motel. Motel is easy on/off 95. Do t hesitate to stay here or stop for lunch and gas.

kmshow
Oct 1, 2025

Ilda and Philipe were awesome hosts and the accommodations were perfect. I highly recommend Casa Ave Maria Outstanding Ilda and Philipe were awesome hosts and the accommodations were perfect. I highly recommend Casa Ave Maria

beaudelux
Oct 2, 2025

Awesome stay. I will most definitely choose this hotel for my next visit. Economical and comfortable Laiste hotel Awesome stay. I will most definitely choose this hotel for my next visit. Economical and comfortable

Rockstarlet41
Oct 2, 2025

I had an issue with my booking and they did an amazing job with helping me get my money back including the cancellation fee!!! Will definitely keep using this appp! Thank you!!! Amazing customer service I had an issue with my booking and they did an amazing job with helping me get my money back including the cancellation fee!!! Will definitely keep using this appp! Thank you!!!

App Details

Developer

Booking.com

Platform

ios

Rating

4.8

Last Updated

10/7/2025