Bluebikes: BIKE SHARE

It would be awesome to see some metrics from the Bluebikes app synced with the Apple Health app under cycling distance. Please add Apple Health integration It would be awesome to see some metrics from the Bluebikes app synced with the Apple Health app under cycling distance.

Quick to respond to my message in the app. Solved my problem in a few minutes. Good customer service Quick to respond to my message in the app. Solved my problem in a few minutes.

Please please add something to the app to let us know when the people won’t be at Longwood to remove the bikes from the racks as we drop off, it’s such a waste of time to bike in when they aren’t there and then start the quest to find an open rack for the 100+ of us who usually drop off at Longwood It’s mostly good Please please add something to the app to let us know when the people won’t be at Longwood to remove the bikes from the racks as we drop off, it’s such a waste of time to bike in when they aren’t there and then start the quest to find an open rack for the 100+ of us who usually drop off at Longwood

The switch to QR scans seems like an improvement overall but definitely glad the keys are back too, no phone app can beat that convenience. Got better The switch to QR scans seems like an improvement overall but definitely glad the keys are back too, no phone app can beat that convenience.

*UPDATE 2/4/24 I’ve been very impressed with the addition of EBikes to the Boston area BlueBike supply. Exactly what I’d been hoping for so big applause. Remaining issues are primarily docking-relating. Frequently, a station will have bikes listed as available, but when you go to unlock them, the lock makes a terrible noise and then turns red, indicating they aren’t working. This can also be an issue with parking the bikes in a station with only a few available slots, only to find those slots disfunctional/broken, requiring me to find a different station to park (which can significantly mess up plans when operating on a tight schedule). Once these remaining issues with broken docks are fixed I would be comfortable rating BlueBikes a solid 5/5 for the excellent service you provide. But until then, I’ll upgrade to a 4/5. I use citibikes in nyc all the time and have a wonderful experience using their platform. I can not understand why bluebikes has so many more problems. Bikes frequently won’t unlock, won’t recognize unlock code, will display bikes being at a station when they’re actually unavailable or broken. I know a bike share app can work as evident by citibike. Bluebike can and should do better. I would use all the time if it was reliable. Also please get ebikes, love those in nyc UPDATE EBikes added, improving service [Disappointing, frequent issues] *UPDATE 2/4/24I’ve been very impressed with the addition of EBikes to the Boston area BlueBike supply. Exactly what I’d been hoping for so big applause. Remaining issues are primarily docking-relating. Frequently, a station will have bikes listed as available, but when you go to unlock them, the lock makes a terrible noise and then turns red, indicating they aren’t working. This can also be an issue with parking the bikes in a station with only a few available slots, only to find those slots disfunctional/broken, requiring me to find a different station to park (which can significantly mess up plans when operating on a tight schedule). Once these remaining issues with broken docks are fixed I would be comfortable rating BlueBikes a solid 5/5 for the excellent service you provide. But until then, I’ll upgrade to a 4/5.I use citibikes in nyc all the time and have a wonderful experience using their platform. I can not understand why bluebikes has so many more problems. Bikes frequently won’t unlock, won’t recognize unlock code, will display bikes being at a station when they’re actually unavailable or broken. I know a bike share app can work as evident by citibike. Bluebike can and should do better. I would use all the time if it was reliable. Also please get ebikes, love those in nyc