Arby's - Fast Food Sandwiches icon
Arby's Mobile App: Comprehensive Review of Features and User Experience

by Arby's

4.8
IOSFood & Drink
Arby's official iOS app enables mobile ordering from participating locations with exclusive deals. The application targets fast-food customers seeking convenience and discounts for quick-service restaurant visits.

Detailed Review

The Arby's mobile application serves as the official digital ordering platform for the fast-food chain, positioning itself as a convenience tool for customers seeking quicker access to the brand's signature meat-centric menu items. The app operates within the competitive quick-service restaurant digital ordering space, focusing primarily on streamlining the customer experience from order placement to pickup. Core functionality centers around comprehensive menu browsing, customized order building, and secure payment processing. Users can explore the full Arby's menu with detailed item descriptions, modify orders with specific preparation requests, and save favorite combinations for repeat purchases. The integrated payment system supports major credit cards and digital wallets, while the location services automatically detect nearby participating restaurants for accurate pricing and availability. Exclusive mobile-only deals and promotional coupons represent a significant aspect of the value proposition, with regular offers including percentage-based discounts and limited-time specials. The user interface employs a straightforward, utilitarian design with clear categorization and minimal navigation steps. The ordering process follows a logical linear flow from restaurant selection to checkout, with visual menu items and prominent promotional placement. Real-world usage patterns indicate most users engage with the app for quick lunch orders, deal redemption, and pre-ordering during peak hours to avoid in-store wait times. The app's performance remains consistently stable during order processing, though availability varies by location. User feedback trends strongly positive, with an exceptional 4.82/5 rating reflecting satisfaction with both the digital experience and in-store fulfillment. Multiple reviews specifically praise the intuitive interface, with Desertbruin noting on July 23, 2025 that 'The app is so much friendlier and easier to use.' Discount accessibility emerges as another frequently highlighted strength, as nsncnmsm emphasized on July 18, 2025: 'Never get rid of deals they're the only reason I go.' Several reviews, including those from Ramon Gandie and Danames, additionally commend restaurant staff interactions, suggesting effective order communication between digital and physical operations. The application demonstrates notable strengths in deal accessibility and order convenience but faces limitations common to single-brand restaurant apps. The value proposition depends heavily on existing brand loyalty and geographic proximity to Arby's locations. While the digital experience proves reliable, actual service quality remains dependent on individual restaurant execution. The app serves most effectively as a tool for regular customers seeking consistent discounts and streamlined ordering rather than attracting new patrons through technological innovation.

Key Features

  • Mobile-exclusive deals and coupons provide regular discounts including percentage-off offers that significantly reduce order costs for frequent customers
  • Customizable order building allows modification of menu items with specific preparation requests and saving favorite combinations for quick reordering
  • Location-based restaurant detection automatically identifies participating locations with accurate menus, pricing, and estimated preparation times
  • Secure payment processing supports major credit cards and digital wallets with saved payment options for faster checkout experiences
  • Order tracking functionality provides status updates from preparation to completion, coordinating pickup timing with real-time kitchen progress

Why Users Love It

Exclusive mobile discounts
Streamlined ordering process

Perfect for: Regular Arby's customers seeking convenience and discounts

Screenshots

Arby's - Fast Food Sandwiches screenshot 1Arby's - Fast Food Sandwiches screenshot 2Arby's - Fast Food Sandwiches screenshot 3Arby's - Fast Food Sandwiches screenshot 4

Ranking History

Track Arby's - Fast Food Sandwiches's performance in Food & Drink over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#43

4 from last week

Best Rank

#39

All-time high

Average Rank

#45

30-day average

User Reviews

Danames
Jul 18, 2025

The employees are part of what makes this Arbys the best. They are polite, kind, and very helpful. Favorite Arby’s The employees are part of what makes this Arbys the best. They are polite, kind, and very helpful.

LoveTheRain80
Jul 18, 2025

I love everything but please add the ability to hold salt on sides and no ice in drinks and I will hVe no further complaints unless someone is rude. Good place I love everything but please add the ability to hold salt on sides and no ice in drinks and I will hVe no further complaints unless someone is rude.

GulfCoastGal85
Jul 16, 2025

I wish this app had the ability to save cards but otherwise it’s great. One tiny suggestion I wish this app had the ability to save cards but otherwise it’s great.

Big Duckelz plz
Jul 13, 2025

I’m a truck driver, staff was very kind & allowed me to come in for 5 minutes to grab something quick to eat Manager on duty is GOAT I’m a truck driver, staff was very kind & allowed me to come in for 5 minutes to grab something quick to eat

Need more specials
Jul 19, 2025

I love the app and the simplicity, however that said I wish the app offered the in store specials on sandwiches and more. Great App I love the app and the simplicity, however that said I wish the app offered the in store specials on sandwiches and more.

App Details

Developer

Arby's

Platform

ios

Rating

4.8

Last Updated

10/7/2025