Alaska Airlines: Flight Booking

Today’s experience has been very friendly at each step. It is off season with low traffic in the airport but still hopeful that this is the norm not the exception. Human Today’s experience has been very friendly at each step. It is off season with low traffic in the airport but still hopeful that this is the norm not the exception.

I spent two hours on the phone after the Hawaii and Alaska Air merger took place in order for my family of four to use our points from two seperate accounts, my husband and I, to get four round trip tickets together to Japan. I felt so fortunate to have the kind and patient customer service agent work through about a 1,000 scenarios and book with me over the phone. Great Customer Care I spent two hours on the phone after the Hawaii and Alaska Air merger took place in order formy family of four to use our points from two seperate accounts, my husband and I, to get four round trip tickets together to Japan. I felt so fortunate to have the kind and patient customer service agent work through about a 1,000 scenarios and book with me over the phone.

First time I used the mobile phone to check in to confirm & check in for airline tickets. This was a lot easier than I expected. So far we’re pretty satisfied. Flight Home First time I used the mobile phone to check in to confirm & check in for airline tickets. This was a lot easier than I expected. So far we’re pretty satisfied.

Please return non-stop flights from JFK to PSP—the transfer flights take too long! Thank you. Non-stop flights Please return non-stop flights from JFK to PSP—the transfer flights take too long! Thank you.

Took so long for seat change the seat I wanted to pay for disappeared Seat change Took so long for seat change the seat I wanted to pay for disappeared