Airbnb icon
Airbnb iOS App: Comprehensive Review of Vacation Rental Platform

by Airbnb, Inc.

4.8
IOSTravel
Airbnb's iOS app connects travelers with 8+ million unique accommodations and experiences worldwide. The platform serves vacationers seeking alternatives to traditional hotels through its extensive filtering system and host communication tools.

Detailed Review

The Airbnb iOS application serves as a comprehensive marketplace for alternative accommodations, experiences, and travel services, positioning itself as a dominant platform in the peer-to-peer lodging industry. With over 8 million listings across 240 countries and regions, the app provides travelers with access to unique properties ranging from urban apartments to rural retreats that traditional hotels cannot match. The app's core functionality revolves around its sophisticated search and filtering system, which offers users more than 80 parameters to refine results according to specific needs. Key features include detailed property descriptions with high-resolution photography, transparent pricing breakdowns, secure in-app messaging for host communication, and a streamlined booking process with multiple payment options. The platform also incorporates experience bookings and adventure activities, expanding beyond simple accommodation services. User experience demonstrates thoughtful design with intuitive navigation patterns. The interface employs a clean, card-based layout that prioritizes visual content while maintaining functional clarity. Real-world usage patterns show most users engage in extensive property comparison using the map view and saved listings functionality before committing to bookings. The review system creates accountability through mutual rating mechanisms between hosts and guests. User feedback trends indicate generally positive experiences, with many reviewers praising the variety of available properties and customer support responsiveness. User 'Differrrrr' (September 3, 2025) described their experience as 'a little slice of paradise,' while 'Davadunteram' (August 3, 2025) noted the platform's effectiveness in 'taking care of you if something goes wrong.' Some users have suggested feature enhancements, such as 'ZenWasHere111' (August 1, 2025) requesting an integrated itinerary calendar for better trip planning organization. The platform's strengths include its massive inventory diversity and robust filtering capabilities, though limitations exist regarding consistency in service quality across different properties. Pricing transparency has improved but additional fees can still surprise unwary users. The app performs optimally for travelers seeking unique accommodations and group travel scenarios where traditional hotel rooms prove insufficient, though business travelers may find verification processes less streamlined than corporate booking platforms.

Key Features

  • Advanced filtering system with 80+ parameters enabling precise accommodation matching based on amenities, location, and property type requirements
  • Interactive map view displaying available properties with pricing overlays for geographical comparison and neighborhood assessment
  • Secure messaging platform facilitating direct host-guest communication for pre-booking inquiries and coordination of arrival details
  • Comprehensive review system featuring verified guest feedback and host responses that establish trust and accountability metrics
  • Integrated payment processing supporting multiple currencies and payment methods while providing transparent fee breakdowns
  • Experience booking functionality extending beyond accommodations to local activities and guided tours hosted by community members

Why Users Love It

Extensive global property inventory
Robust filtering and search capabilities

Perfect for: Travelers seeking alternative accommodations beyond traditional hotel options

Ranking History

Track Airbnb's performance in Travel over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#3

Best Rank

#2

All-time high

Average Rank

#3

30-day average

User Reviews

Tapatía 2023
Oct 27, 2025

It is my pleasure to inform you that your Airbnb customer service is superb. I spoke today with a gentleman I believe is overseas in some Asian country. I was harassing him trying to have him tell me where he was from but anyways, he spoke perfect English with the most polite voice very very patient because I was having a little breakdown because I had to leave in a hurry for my brother who’s having a baby he’s 12 child I am the oldest daughter but my mom passed away in 2014 so I’m also like a matriarch and I had to cancel my place because I want I need to be close to Escondido where my brother’s wife is going to be delivering the baby so I’m glad to inform you that the cancellation smooth went smoothly. Airbnb platform creator I wanna give you a kiss and a hug. I hope there was a woman in part of that team. I love how the Airbnb got updated and all of my questions get answered immediately. The payment method is awesome in Klarna is a great thing to do because now if I wanna buy a present for my beautiful little niece, I’ll be able to afford it since I don’t have to pay upfront for my Airbnb stay thank you so much for all you do to improve your customer service. I don’t not have nothing to tell you but thank you. Hugs and kisses Namaste from a person who has DNA of 40 different countries cause I am a princess of God and his precious daughter. Cancellation process approved It is my pleasure to inform you that your Airbnb customer service is superb. I spoke today with a gentleman I believe is overseas in some Asian country. I was harassing him trying to have him tell me where he was from but anyways, he spoke perfect English with the most polite voice very very patient because I was having a little breakdown because I had to leave in a hurry for my brother who’s having a baby he’s 12 child I am the oldest daughter but my mom passed away in 2014 so I’m also like a matriarch and I had to cancel my place because I want I need to be close to Escondido where my brother’s wife is going to be delivering the baby so I’m glad to inform you that the cancellation smooth went smoothly. Airbnb platform creator I wanna give you a kiss and a hug. I hope there was a woman in part of that team. I love how the Airbnb got updated and all of my questions get answered immediately. The payment method is awesome in Klarna is a great thing to do because now if I wanna buy a present for my beautiful little niece, I’ll be able to afford it since I don’t have to pay upfront for my Airbnb stay thank you so much for all you do to improve your customer service. I don’t not have nothing to tell you but thank you. Hugs and kisses Namaste from a person who has DNA of 40 different countries cause I am a princess of God and his precious daughter.

Barjeb
Oct 25, 2025

My family enjoyed our stay at River Song. Their home is immaculate and well stocked with everything we could need. Thank you for sharing your home with us. River Song LaCrosse, WI My family enjoyed our stay at River Song. Their home is immaculate and well stocked with everything we could need. Thank you for sharing your home with us.

BooCephas
Oct 22, 2025

This is the easier and most convenient app I’ve ever used… I love this. It has changed my life and boosted my passive rental income by 80%. So thankful for Airbnb and the customer support I get every time I have to call. The best company I’ve had the pleasure of doing business with by far. Keep up the good work. I started with one and now I’m up to 3 listing.. Host of 4 years This is the easier and most convenient app I’ve ever used… I love this. It has changed my life and boosted my passive rental income by 80%. So thankful for Airbnb and the customer support I get every time I have to call. The best company I’ve had the pleasure of doing business with by far. Keep up the good work. I started with one and now I’m up to 3 listing..

Angie & Amber
Oct 24, 2025

What a pleasant and very clean place to stay in Crumpler. It is very convenient to West Jefferson shopping/ restaurants winery and hiking! Katie and Paula were great host and super friendly and helpful with suggestions of things to do and places to go. We will be back! Highly recommend. Angie and Amber What a pleasant and very clean place to stay in Crumpler. It is very convenient to West Jefferson shopping/ restaurants winery and hiking! Katie and Paula were great host and super friendly and helpful with suggestions of things to do and places to go. We will be back! Highly recommend.

lostinspace_sa
Oct 28, 2025

I’ve been a member for a few years now and I use it often. I’ve had only 1 negative experience. I search here even if I’m only staying 1 night somewhere. Or if I have a late arrival somewhere in a different city. Always more comfortable and convenient staying in a condo or house as opposed to a hotel. Very useful! I’ve been a member for a few years now and I use it often. I’ve had only 1 negative experience. I search here even if I’m only staying 1 night somewhere. Or if I have a late arrival somewhere in a different city. Always more comfortable and convenient staying in a condo or house as opposed to a hotel.

App Details

Developer

Airbnb, Inc.

Platform

ios

Rating

4.8

Last Updated

11/6/2025