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Walgreens Mobile App: Comprehensive Pharmacy Management and Retail Experience

by Walgreen Co.

4.6
ANDROIDShopping
The Walgreens app provides integrated prescription management and retail shopping for pharmacy customers. It enables medication refills, health consultations, and store services through a unified mobile platform for healthcare consumers.

Detailed Review

The Walgreens mobile application serves as a digital extension of the pharmacy chain's physical stores, offering prescription management and retail shopping capabilities. Developed by Walgreen Co., the Android application holds a 4.6-star rating and positions itself as an essential tool for medication management and healthcare convenience. The application's core functionality revolves around prescription services, allowing users to refill medications by scanning prescription barcodes, track order status for multiple family members, and utilize pill reminder features for daily medication management. The integrated Walgreens Find Care® system enables connections with healthcare providers through digital consultations or in-person appointments at participating locations. Additional features include 24/7 live chat access to pharmacy experts for health advice and comprehensive retail shopping capabilities spanning pharmacy products, household items, and photo services. User experience demonstrates a clean, functional interface optimized for medication management tasks. The barcode scanning functionality for prescription refills provides notable time savings compared to manual entry methods. Real-world usage patterns show primary engagement with prescription-related features, though the retail shopping components receive significant utilization based on user behavior data. The interface maintains accessibility for various user demographics, including older adults who comprise a substantial portion of the pharmacy's customer base. User feedback trends indicate strong satisfaction with prescription management features, as evidenced by Griff Mangan's September 2025 review noting prolonged usefulness for medication monitoring. Multiple reviews from August and September 2025 praise specific store locations and staff assistance, particularly regarding photo printing services as mentioned by Ken Kathy Fredette. Some users like Ann Newport have requested additional flexibility in prescription pickup scheduling options, indicating areas for interface improvement. The application demonstrates particular strength in integrating prescription management with broader healthcare services, though some users may find the retail components less essential to their primary usage patterns. The 24/7 pharmacy chat feature provides distinctive value for after-hours medication questions, while the family prescription management capability addresses practical needs for caregivers. Limitations include occasional feature requests for greater scheduling flexibility and some interface complexity for less tech-savvy users, though overall functionality meets core pharmacy customer requirements effectively.

Key Features

  • Prescription barcode scanning enables rapid medication refills by capturing prescription information through the device's camera, eliminating manual data entry errors
  • Family prescription management allows tracking medication statuses for multiple household members through a single account, streamlining care coordination
  • Pill reminder system provides daily medication notifications with customizable scheduling, supporting adherence to complex prescription regimens
  • 24/7 live pharmacy chat offers immediate access to certified pharmacists for prescription questions and general health advice at any time
  • Walgreens Find Care® integration connects users with healthcare providers for virtual consultations or in-person appointments at participating locations
  • Photo service ordering enables digital uploads and store pickup for printed photographs with staff assistance available for technical support

Why Users Love It

Comprehensive prescription management
Integrated healthcare services

Perfect for: Pharmacy customers managing medications and household shopping

Screenshots

Walgreens screenshot 1Walgreens screenshot 2Walgreens screenshot 3Walgreens screenshot 4Walgreens screenshot 5Walgreens screenshot 6

Ranking History

Track Walgreens's performance in Shopping over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#26

+1 from last week

Best Rank

#19

All-time high

Average Rank

#24

30-day average

User Reviews

Griff Mangan
Sep 3, 2025

So far this app has worked well. I use it mostly to monitor my prescriptions. UPDATE: I have been using the app for a long time and have found it extremely useful. Still mostly for prescriptions.

Jean C
Sep 5, 2025

My Walgreens at 32 & Carey in Westfield has the nicest, most helpful people. Today Trey helped me in Photos then returned to Pharmacy and Paula in checking out. My first time getting photos printed and Trey was so patient and helpful!

Warren Cadle
Sep 4, 2025

Solid pharmacy with prescriptions, cat food, Red Bull, trail mix, AND dildos! What more could you ask for?!😃

Loletha Tillman
Aug 4, 2025

Coz each time I come in the store it's always clean , everything so organized ,& the cashier's are so upbeat ,listeners , helpers ,very polite in every way . But if I choose to rate all it would with professional.ism , all team leaders , pretty much keeper .

Athena Tsiabas
Aug 6, 2025

New for me so far its been I'm a New customer of this app and to the pharmacy as well .....My overall experience was great yesterday as i went to pick up my Prescriptions and some vitamins the associate and the manager were great at the store on Peterson and Lincoln Ave in Chicago. Thanks again Ms.T.

App Details

Developer

Walgreen Co.

Platform

android

Rating

4.6

Last Updated

10/7/2025